Customer Service Representative Cum Admin
6 days ago
STARBOWL AT HOMETEAMNS
Roles & Responsibilities
Customer Service Representative cum Admin
(Location : 2 Bukit Batok West Avenue 7, #03-02, Singapore 659003, Nearest MRT : Bukit Gombak)
As a Customer Service Representative, you will report to our Bowling Supervisor
What you’ll be doing:
- Oversee daily operations and maintain facilities within the bowling centre
- Manage Cashier Counter during operational hours and reconcile daily payment balances
- Maintain strong relationships with club members, guests, and the public through exceptional customer service
- Ensure compliance with established rules of play during bowling leagues and competitions
- Update and maintain bowlers' records and results, including handicaps, league results, competition results, and championship results
- Maintaining stock, equipment, and stationery levels for daily operations
- Handle enquiries, bookings, organisation, and billing for corporate events and submit monthly reports
We want you, if you have/are:
- Minimum Nitec qualification with 3 years of relevant experience
- Good personality and learning attitude
- Excellent interpersonal and communication skills
- Ability to work flexible shifts, weekends, and public holidays
Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified. Interested applicants please send an email to alicia.lee1199@gmail.com or at Starbowl reception with your resume, last drawn and expected salary.
Tell employers what skills you have
Microsoft Office
Microsoft Excel
Citrix
Interpersonal Skills
Inventory
Exceptional Customer Service
SAP
Compliance
Communication Skills
Customer Satisfaction
Corporate Events
Team Player
Customer Service
Life Sciences
Manufacturing
Shipping
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