Senior Dining Operations Manager
1 week ago
Job Title: Senior Dining Operations Manager
">OverviewThe ideal candidate will possess a proven track record in senior management roles within the fine dining or luxury hospitality sector. This seasoned professional will oversee daily restaurant operations, ensuring seamless service and exceptional guest experiences.
Key Responsibilities:Operational Excellence:
- Develop and implement Standard Operating Procedures (SOPs) to drive performance and enhance guest satisfaction.
- Maintain high standards of food quality, service, and ambiance.
Team Leadership and Development:
- Recruit, train, and manage a high-performing team that embodies excellence in the dining industry.
- Create staff development programs to enhance skills and knowledge.
Guest Experience and Relationship Management:
- Deliver personalized dining experiences, with a focus on VIP guests.
- Foster long-term relationships through active engagement and prompt feedback response.
Financial and Business Management:
- Manage budgets, closely monitoring profit and loss performance for financial success.
- Analyze sales trends, guest feedback, and market insights to refine business strategies.
Marketing and Brand Development:
- Collaborate on promotional events, digital campaigns, and partnerships to increase visibility.
- A minimum of 5-8 years of experience in senior management roles in fine dining or luxury hospitality.
- Proven leadership and team management skills.
- Strong experience in financial management, budgeting, and cost control.
- Extensive knowledge of fine dining service standards, wine, and gastronomy trends.
- Excellent communication, interpersonal, and problem-solving skills.
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