Customer Service Director

6 days ago


Singapore ROYAL PENTHOUSE PTE. LTD. Full time

Job Title: Customer Service Director

About the Role

We are seeking an experienced Customer Service Director to lead our customer service team at ROYAL PENTHOUSE PTE. LTD.

Key Responsibilities:
  • Customer Service:
    • Responding to customer inquiries and resolving issues
    • Providing excellent customer service experiences
    • Collecting feedback to improve services
  • Staff Supervision:
    • Supervising and training staff members to achieve exceptional results
  • Critical Thinking:
    • Analyzing customer feedback to identify trends and areas for improvement
    Requirements:
    • At least 5 years of experience in customer service or management
    • Proven track record of success in customer service and staff supervision
    • Diploma & above


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