Business Banking Customer Support Specialist
7 days ago
About Trinity Consulting Services PTE. LTD.
We are a leading consulting firm dedicated to providing exceptional services to our clients.
Job Overview
This is an exciting opportunity for a highly skilled and motivated individual to join our team as a Business Banking Customer Support Specialist.
Salary:
The estimated salary for this position is SGD 45,000 - SGD 65,000 per annum, depending on experience.
Job Description:
As a Business Banking Customer Support Specialist, you will be responsible for providing professional and high-quality inbound and outbound phone support to our business banking clients.
You will be the single point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues in a timely and efficient manner.
Your duties will include:
- Ensuring customer inquiries are answered promptly and professionally
- Conducting necessary analyses to address client needs
- Communicating resolutions to clients
- Maintaining compliance with departmental standards
Required Skills and Qualifications:
To be successful in this role, you will need:
- Bachelor's Degree or equivalent
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving skills
- Proficiency in Microsoft Office, particularly Excel
- Ability to work effectively in a team environment
Benefits:
We offer a competitive salary package, comprehensive training, and opportunities for career growth and development.
How to Apply:
If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, please submit your application.
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