Customer Service Coordinator

5 days ago


Singapur, Singapore PEOPLE PROFILERS PTE. LTD. Full time
Job Title: Customer Service Admin

We are seeking a highly organized and detail-oriented Customer Service Admin to join our team at People Profilers Pte. Ltd.

Job Summary:

The Customer Service Admin will be responsible for providing exceptional customer service, managing warehouse stock, and coordinating order fulfillment and shipping processes.

Key Responsibilities:
  • Purchasing and managing warehouse stock, including repair parts, customers, and affiliated companies
  • Working with suppliers to ensure timely order fulfillment and processing of supplier billing
  • Receiving and checking inbound shipments, handling lightweight cargo, and coordinating with transporters and forwarders
  • Liaising with customers on deliveries and shipment status, and updating order information as needed
  • Generating documents for deliveries to local and overseas customers, and processing invoices for advance payments and completed deliveries
  • Coordinating repairs and warranty claims with HQ, and communicating with forwarders and couriers for outbound shipping and inbound receiving
  • Performing other ad hoc duties as required, such as filling and customer goods stock tally
Requirements:
  • Minimum Diploma and above
  • Minimum 1-2 years of working experience in order and shipping processing
  • Proficiency in SAP and Microsoft applications, with on-the-job training provided
  • Familiarity with shipping incoterm
  • Ability to work independently and manage customer requests with a sense of urgency
  • Excellent interpersonal communication and planning skills
  • Ability to handle purchases, shipping, and billing for sales, repairs, and warranty claims

This is a 6-month contract role for maternity coverage, offering a competitive remuneration package and comprehensive benefits.



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