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Help Desk Operations Manager

1 week ago

Singapore Recruit Expert Full time
Job Description
As a Customer Service Executive at Recruit Expert, you will be responsible for delivering exceptional customer service and ensuring the smooth day-to-day operations of our call centre. You will work closely with our operations team to achieve team goals and provide top-notch support to our customers.

Main Responsibilities
- Provide customer service via phone and email
- Manage incoming calls and respond to customer inquiries
- Maintain accurate records and reports
- Collaborate with colleagues to achieve team goals

Requirements
- GCE A Level and above
- At least 2 years of relevant working experience
- Strong analytical skills
- Integrity
- Ability to multitask
- Excellent interpersonal skills

Benefits
- Competitive salary of $3,000 to $4,000