Senior Manager Customer Service

1 week ago


Singapore beBeeLeadership Full time $90,000 - $120,000

Job Title: Lead Underwriter

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  • Lead a team of underwriters to ensure timely and effective handling of customer service & post claims underwriting cases.">">
  • Update and maintain standard operating procedures (SOPs) and guidelines for customer service & post claims underwriting.">">
  • Prepare monthly reported statistics on customer service & post claims underwriting.">">
  • Respond to all emails and eBooking in a timely manner.">">
">">Required Skills and Qualifications">">

5-10 years of relevant underwriting experience in the life & health insurance sector.

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Excellent interpersonal and communication skills.

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Problem-solving skills and business acumen.

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Good team player with strong analytical skills & ability to work under pressure.

">">Benefits">">

Champion and embody our core values in everyday tasks and interactions.

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Demonstrate high level of integrity and accountability.

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Take initiative to drive improvements and embrace change.

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Take accountability of business and regulatory compliance risks, implementing measures to mitigate them effectively.

">">Who We Are">">

Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia.

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We provide insurance solutions to customers through three successful distribution channels.

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