Benefits Coordinator for Employee Programmes

4 weeks ago


Singapore PERSOL Singapore Full time

We are seeking a highly skilled Benefits Coordinator to join our team at PERSOL Singapore. In this role, you will be responsible for end-to-end administration of clients' employee benefits programmes and providing helpdesk support on phone calls, webchats, and emails for their Japanese employees.

Key Responsibilities:

  • Manage client benefits cases, ensuring timely resolution and maintaining accurate records.
  • Provide comprehensive support to clients and their employees, addressing inquiries and concerns related to their benefits programme.
  • Collaborate with cross-functional teams to implement system enhancements and drive process improvements.

Requirements:

  • University degree or diploma from a recognized institution.
  • At least 2 years of customer support and administration experience.
  • High proficiency in Japanese and English languages; ability to read, write, and speak fluent Japanese.
  • Excellent communication and interpersonal skills.

This is a fantastic opportunity to work with a dynamic team and contribute to the success of our clients' employee benefits programmes. If you have a passion for delivering exceptional customer service and are proficient in Japanese and English, we encourage you to apply.



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