Retail Operations Executive
5 days ago
Company Overview:
Wildlife Reserves Singapore is committed to environmental stewardship and the conservation of wildlife and natural habitats. Our mission is to inspire action for a sustainable future through engaging educational experiences.
As the operator of a premier wildlife destination, we are embarking on an ambitious revitalization project that will enhance our offerings and create a seamless integration of nature and wildlife experiences for our visitors.
Key Responsibilities:
- Provide guidance, training, and motivation to retail staff to ensure efficient daily operations at retail locations.
- Deliver outstanding customer service and address inquiries related to products and services.
- Acquire in-depth product knowledge to effectively recommend merchandise to customers.
- Collect and relay feedback regarding product quality and pricing to management for necessary action.
- Maintain and enhance visual merchandising displays, suggesting improvements as required.
- Assist in the execution of product launches and promotional campaigns.
- Collaborate with management to achieve financial objectives, including sales targets and loss prevention.
- Participate in regular inventory checks and ensure accountability for stock levels.
- Oversee stock ordering processes to minimize missed sales opportunities.
- Utilize SAP and point-of-sale systems accurately to manage inventory and revenue in accordance with established procedures.
- Coordinate staff scheduling and ensure accurate attendance records.
- Perform any additional duties as assigned.
Qualifications:
- Minimum GCE 'N'/'O' Level certification.
- At least 3 years of relevant experience in a retail environment.
- Previous supervisory experience in retail is preferred.
- Strong communication skills are essential.
- Availability to work on weekends and public holidays is required.
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