Claims Administrator
2 days ago
Job Title: Claims Administrator
A Key Role in Our Automotive Team
About Complete VMS PTE. LTD.We are a leading automotive company based in Ang Mo Kio, offering a dynamic and challenging work environment for our team members.
Salary: SGD $40,000 - SGD $50,000 per annum (dependent on experience)
Job Description:The Claims Administrator will be responsible for assisting customers with filing accident reports, submitting claims, and liaising with insurance companies.
Main Responsibilities:
- Assist customers to file accident reports and explain the claim procedure
- Assist customers to submit claims, follow up and liaise with insurance company regarding claims
- Manage claims/repair operation of the workshop
- Sourcing/enquiring spare parts quotations for all repairs
- Liaising with customer's vehicle for repair & collection
- Fleet control of customer vehicles during their claim time
- Providing customer service to existing and new customers
- Performing ad-hoc duties assigned by the supervisor
Requirements:
- Preferably at least 1 year of relevant work experience in the automotive industry
- Self-motivated, proactive, and able to work independently with minimal supervision
- Possess a valid Class 3 driving license (a plus)
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Ability to work well under pressure and meet deadlines
- Proficiency in Microsoft Excel and Word
You will have a strong passion for delivering exceptional customer service and a keen eye for detail. You will be highly organized and possess excellent communication skills.
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