Insurance Claims Administrator

5 days ago


Singapore Hastings Deering Full time

Job Title: Insurance Claims Administrator

Hastings Deering is seeking an experienced Insurance Claims Administrator to join our team. As a key member of our operations team, you will be responsible for managing insurance claims from initial receipt to final settlement.

About the Role:

The successful candidate will have a minimum Diploma in any field with at least 3 years of administration experience in the automotive industry. You will be computer savvy and meticulous, with good knowledge of insurance claims processes and excellent command of spoken and written English.

Key Responsibilities:

  • Monitoring insurance job progress against outstanding cases reports (WIP)
  • Follow-up each Motor Claim Adjuster (MCA) for their individual outstanding jobs
  • Ensuring full documentation of all insurance claims after the job is closed
  • Job costing, including matching of parts taken from surveyor's revised estimate
  • Finalizing with surveyors, including follow-up and compromise when necessary
  • FOLLOW-UP INSURANCE CLAIMS, including responding to insurance company letters and searching for complete documents
  • Processing 3rd party cases after invoiced, including sending out Letter of Demand (LOD) and preparing recovery negotiations
  • Liaison with DXC Finance, including compiling cash sales reports and monitoring ILS accounts
  • Monitoring and tracking partial close-off outstanding ROs (WIP)
  • Monitoring and ensuring trade receivable, including following up on outstanding trade receivable and checking payment received from insurance companies
  • Warranty submission, including checking repair orders signed by customers and monitoring warranty job cards within 7 days of RO opened date
  • Monthly report generation and working with superiors if necessary

Requirements:

The ideal candidate will possess the following skills and qualifications:

  • Minimum Diploma in any field with at least 3 years of administration experience in the automotive industry
  • Computer savvy and meticulous
  • Good knowledge of insurance claims processes
  • Excellent command of spoken and written English

Estimated Salary:$60,000 - $80,000 per annum, depending on experience and qualifications.



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