Customer Experience Center Operations Manager

: Develop business strategies to find opportunities for upsell/cross-sell based on upstream and downstream work flow to support the SEATW business. Drive business opportunities for lab space & equipment rentals. Collaborate with lab owners to co-develop programs and content for CEC online education center, develop training programs on the use of...

About the RoleWe are seeking a highly skilled and experienced leader to join our team as the Piano Center Operations Manager. In this role, you will be responsible for managing all aspects of the piano center's operations, including staffing, scheduling, customer service, and facility management.Key ResponsibilitiesRecruit, train, and supervise a team of...

Who are we? Equinix is the world’s digital infrastructure company, operating 250 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring to Equinix is the world’s digital infrastructure company®, operatingover 250 data centers across the globe.Digital leaders...

The OpportunityWe are seeking a highly skilled and experienced leader to manage all aspects of our piano center's operations.Key ResponsibilitiesManage staffing, scheduling, customer service, and facility management to ensure efficient workflows and high-quality service delivery.Recruit, train, and supervise a team of piano instructors, administrative staff,...

Who are we? Equinix is the world’s digital infrastructure company, operating 250 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring to Equinix is the world’s digital infrastructure company®, operatingover 250 data centers across the globe.Digital leaders...

Who are we? Equinix is the world’s digital infrastructure company, operating 250 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring to Equinix is the world’s digital infrastructure company®, operatingover 250 data centers across the globe.Digital leaders...

Data Center Operations ManagerThe successful incumbent will be responsible for the overall management, maintenance, and optimization of PSA's data center facilities and services. This role involves leading a team of data centre professionals, ensuring the reliability and availability of critical infrastructure, and implementing best practices to maximize...

What does the role look like?  Responsible for the overall operational excellence at the Customer Experience Centre (CEC).  Establish, develop, and maintain positive business and customer relationships.  Identify opportunities for improvements related to customer engagements, aiming for memorable WOW moments in each engagement.  Oversee CEC...

Who are we? Equinix is the world’s digital infrastructure company, operating 250 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring to Equinix is the world’s digital infrastructure company®, operatingover 250 data centers across the globe.Digital leaders...

Job Title: Senior Executive, Customer SupportJob Summary:We are seeking a highly skilled and experienced Senior Executive to lead our Customer Support team. The ideal candidate will have a strong background in customer service, team leadership, and process improvement.Key Responsibilities:Provide close support to Contact Center team members in daily...

About the RoleAs a Trade Operations Center Manager at United Overseas Bank, you will be responsible for leading a team of professionals in ensuring the smooth execution of trade operations. Your expertise in managing complex trade operations will be instrumental in driving business growth and improving operational efficiency.Key ResponsibilitiesLead a team...

Customer Experience ExecutiveJob OverviewWe are seeking a highly skilled and motivated Customer Experience Executive to join our team at Phillip Securities Pte Ltd. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and driving business growth through effective communication and...

Job SummaryThe Infrastructure Operations (Data Center) Team is the backbone of AWS, supporting the rapidly growing AWS business and customers 24/7. We are committed to maintaining the physical infrastructure of AWS, ensuring standards for operational performance in the areas of safety, security, availability, productivity, capacity, efficiency, and cost.Key...

This role will report to the Customer Service Team Leader. As a Customer Experience Executive, you will be the go-to person for our offshore Customer Service Officers. You will be involved in assisting the Customer Service Team Leader in managing day-to-day operations of the contact center - provide insights, advice and approvals to technical cases escalated...

Customer Experience ExecutiveThis role will report to the Customer Service Team Leader and be responsible for providing exceptional customer experiences.As a Customer Experience Executive, you will be the go-to person for our offshore Customer Service Officers, assisting the Customer Service Team Leader in managing day-to-day operations of the contact...

Cyber Defence Center Operations ManagerJob SummaryThe Cyber Defence Center Operations Manager is a critical role that oversees and manages the security operations function within an organization. This position is responsible for ensuring the confidentiality, integrity, and availability of the organization's information systems and data.Key...

Job Responsibilities :You will play a pivotal role within our Customer Advocacy department, spearheading the Customer Operations (Hardware) Technical Support team. This role involves overseeing day-to-day contact center operations and leading regional team members in executing cross-functional projects aimed at enhancing the customer experience. Our growth...

About the RoleWe are seeking a highly skilled Data Center Operations Engineer to join our team at Amazon Asia-Pacific Resources Private Limited (Singapore). As a Data Center Operations Engineer, you will be responsible for the operation and maintenance of state-of-the-art critical infrastructure facilities.Key ResponsibilitiesAssist in troubleshooting of...

Job Summary:As a Data Center Operator at U3 Infotech, you will be responsible for ensuring the smooth operation of our data center facilities. This includes monitoring incoming tickets, providing support to clients, and performing maintenance tasks such as power verification and cable patching.Key Responsibilities:• Monitor and respond to incoming tickets...

Manager, Customer Interaction, Contact Center Posting Date: 08-May-2023 Location: Alexandra (City Area), Singapore, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific,...