Manager, Customer Operations and Projects

Job Title: Customer Operations and Projects LeadJob Summary:We are seeking a highly skilled and experienced Customer Operations and Projects Lead to join our Customer Advocacy department. As a key member of our team, you will play a pivotal role in overseeing day-to-day contact center operations and leading regional team members in executing cross-functional...

Roles & ResponsibilitiesJob DescriptionThe duties of a Project Coordinator are, but not limited to: Support to Project Manager in project implementation. Attend meetings as required and follow-up with issues raised. Understand and ensure compliance in project requirement and scope of work. Responsible in counter checking of detailed drawings for correct...

About the RoleWe are seeking a highly skilled and experienced Customer Service Operations Manager to join our team at The International Air Transport Association. As a key member of our Customer Services team, you will be responsible for providing exceptional customer service and support to our global customer base.Key ResponsibilitiesAssist operational...

Job DescriptionAs a key member of the Khoo Teck Puat Hospital (KTPH) team, the Project Operations Manager will oversee the operations of assigned projects, ensuring efficient and timely achievement of project milestones. This role involves managing resources, providing leadership, and supporting the manager in administrative, finance, operations, and...

Position OverviewThe Assistant Manager, Reservations and Operations at Capella Hotels and Resorts provides exceptional customer service throughout the reservation process. Working closely with the Manager, Capella Connects, and the Front Desk team, this role ensures departmental standards, service levels, and revenue goals are met.A. Room Inventory...

Project Executive, OperationsAs a key member of our Operations team, the Project Executive will play a crucial role in overseeing and organizing projects across the department. This individual will support project managers and workstream leads in planning, executing, and completing projects, ensuring their successful delivery.Key Responsibilities:Identify...

About Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious experiences. We are seeking a highly skilled and experienced Assistant Restaurant Manager to join our team at Nobu Singapore.About the Role:The Assistant Restaurant Manager will play a key role in supporting...

Job Title: Manager (Building Operations)NCS is a leading technology services firm that operates across the Asia Pacific region, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and...

Job Title: Project ManagerAs a Project Manager at Acteon Group Ltd, you will play a key role in overseeing piling projects in the Southeast Asia region, focusing on oil and gas platform foundations and offshore wind plant foundations.Key Responsibilities:Technical and commercial order processing of international offshore projects in wind energy, port/bridge...

About Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and unparalleled guest experiences. Our company culture is built on mutual respect, a growth mindset, and a passion for delivering unforgettable moments to our guests.About the Location:Our luxury hotel...

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility...

Job Responsibilities· Lead the implementation of Remittance projects in the Operations unit, ensuring effective requirements gathering, User Acceptance Test, End User Training, and updating of Procedure Manuals.· Conduct requirement analysis, functional specification review, and sign off to ensure project deliverables meet business needs.· Collaborate...

Description Coordinate and responsible for end-to-end Service Contracts Management, which includes quotation creation, contracts activations and invoice management. Ensure prompt and accurate activation, renewal and billings to customer per contract terms Modifies quotations according to terms agreed under deals when deemed necessary. ...

Roles & ResponsibilitiesResponsibilities To act as the primary contact person for Liaising and coordinating with internal and external parties ensuring waste collection requirements at customer site are complied. Oversee Company’s onsite waste collection process that includes daily collection process, logistics arrangements, site waste containers...

Description Provides pre-sales and/or post-sales consulting to benefit Agilent customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management, repair /calibration requests, product changes or returns, accounts receivable collections, invoicing requirements, contract...

our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away! What you will do: Managing Fire projects ranging from...

About the TeamTikTok's Governance and Experience team is a global organization dedicated to delivering exceptional customer experiences and promoting a sustainable sales environment. As part of this team, the Service and Moderation Team is responsible for ensuring that every user of TikTok Shop has a trustworthy and excellent service experience.Job...

Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our Global Customer Service Department. As a key member of our team, you will be responsible for providing exceptional customer service to our internal and external customers, working closely with the Customer Service Manager to achieve our goals.Key...

Job SummaryDBS Bank is seeking a skilled Project Manager to lead the Regional Chatbot Operations team. The successful candidate will be responsible for managing the end-to-end process of chatbot development, implementation, and maintenance.Key ResponsibilitiesDevelop and implement chatbot strategies to improve customer experience and adoption...

About the RoleThe Customer Experience Center Operations Manager will be responsible for ensuring the overall operational excellence at the Customer Experience Center (CEC). This includes establishing and maintaining positive business and customer relationships, identifying opportunities for improvements related to customer engagements, and overseeing CEC...