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Customer Service Senior Officer
2 months ago
Job Summary: We are seeking a highly skilled and experienced Customer Service Senior Officer to join our team at Just Recruit Singapore Pte. Ltd.
Key Responsibilities:
* Provide exceptional customer service to our clients, ensuring a high level of satisfaction and loyalty
* Respond to customer inquiries and resolve issues in a timely and professional manner
* Maintain accurate records of customer interactions and feedback
* Collaborate with internal teams to resolve customer complaints and issues
* Develop and implement strategies to improve customer service and experience
Requirements:
* Degree or diploma in a relevant field
* Proven experience in customer service or a related field
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Proficient in MS Office applications
What We Offer:
* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment
How to Apply:
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, please submit your application or email to us.
