VisionPLUS Support Specialist

2 weeks ago

Singapore beBeeEngineering Full time $60,000 - $100,000
Job Description

We are seeking an experienced Production Support Engineer to join our team. The successful candidate will be responsible for providing technical support and maintenance for our VisionPLUS 10 (Flex) system.

Key Responsibilities:

  • Provide timely and effective technical support to ensure the smooth operation of the system.
  • Maintain and troubleshoot the system, including identifying and resolving issues related to hardware, software, and network connectivity.
  • Collaborate with cross-functional teams to resolve complex technical issues and implement process improvements.
  • Develop and maintain documentation on system configuration, troubleshooting procedures, and other relevant information.
Required Skills and Qualifications

To be successful in this role, you will need:

  • A minimum of 3-5 years of experience in a similar L1 support role, preferably in banking or card systems.
  • Strong understanding of VisionPLUS 10 (Flex) architecture and core modules.
  • Exposure to JCL, COBOL, VSAM, CICS.
  • Experience with Microfocus environment (Flex), including Linux commands, WinSCP, Putty, DMC, Scheduler for Open Technologies.
  • Knowledge of SQL/DB2 and log analysis.
  • Excellent communication and customer service skills.
  • Experience with ITSM tools such as ServiceNow or Remedy.
  • Knowledge of ITIL practices is a plus.
Benefits

This is a great opportunity to work in a dynamic team environment with excellent benefits.

Key Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and supportive team environment.
Others

As a Production Support Engineer, you will have the opportunity to work closely with clients onsite team and contribute to the broader support structure involving 24x7 coverage for over 50 applications.

Scope:

The role involves supporting VisionPLUS 10 (Flex) modules including CMS, FAS, TRAMS, MBS, ITS, among others.

  • VisionPLUS 10 (Flex) Support Specialist

    1 week ago

    Singapore beBeeSupport Full time $80,000 - $120,000

    Job Title: VisionPLUS 10 (Flex) Support SpecialistRole Summary: We are seeking a skilled and experienced IT professional to join our team as a VisionPLUS 10 (Flex) Support Specialist. This role will be responsible for providing technical support, troubleshooting, and resolving issues related to the VisionPLUS 10 (Flex) system.Key Responsibilities:Monitor...

  • VisionPLUS 10 Technical Support Specialist

    2 weeks ago

    Singapore beBeeVisionPlus Full time $80,000 - $120,000

    Job Title: VisionPLUS 10 Support SpecialistWe are seeking an experienced VisionPLUS 10 specialist to join our support team. As a key member of our technical staff, you will be responsible for ensuring the smooth operation of critical applications in a banking environment.About the Role:This is a unique opportunity for a skilled and motivated individual to...

  • VisionPLUS Support Specialist

    2 weeks ago

    Singapore beBeeEngineering Full time

    Job Description We are seeking an experienced Production Support Engineer to join our team. The successful candidate will be responsible for providing technical support and maintenance for our VisionPLUS 10 (Flex) system. Key Responsibilities: Provide timely and effective technical support to ensure the smooth operation of the system. Maintain and...

  • VisionPLUS 10 System Support Engineer

    2 weeks ago

    Singapore beBeeSpecialist Full time $60,000 - $90,000

    System Support SpecialistWe are seeking an experienced System Support Specialist to join our team. In this role, you will be responsible for monitoring system alerts and batch jobs related to VisionPLUS 10 (Flex).

  • VisionPLUS Production Support Specialist

    2 weeks ago

    Singapore beBeeEngineer Full time $60,000 - $100,000

    Job Title: Production Support Engineer (VisionPLUS)Key Responsibilities:Monitor application and batch job alerts related to VisionPLUS.Perform daily health checks and validations across modules like CMS, FAS, TRAMS, ITS, etc.Handle initial triage of incidents and user tickets.Provide quick fixes and workarounds for known issues.Maintain SOP documentation and...

  • Visionplus Support Engineer

    3 days ago

    Singapore RiskInsight Consulting Pvt Ltd Full time $60,000 - $80,000 per year

    The L1 Production Support Engineer for VisionPLUS 10 (Flex) at the client is responsible for monitoring, triaging, and resolving first-level issues across VisionPLUS 10 modules. This includes batch job monitoring, incident handling, and coordination with L2/L3 teams for escalations. Key Responsibilities Monitor application and batch job alerts related to...

  • VisionPLUS 10 Technical Solutions Specialist

    2 weeks ago

    Singapore beBeeFlexibility Full time $80,000 - $120,000

    Job Title: VisionPLUS 10 Flex Support SpecialistAbout the RoleWe are seeking an experienced professional to fill the position of VisionPLUS 10 Flex Support Specialist. The successful candidate will be responsible for monitoring application and batch job alerts related to VisionPLUS 10 (Flex), performing daily health checks and validations across modules like...

  • VisionPLUS 10 Technical Support Specialist

    2 weeks ago

    Singapore beBeeTechnical Full time $80,000 - $120,000

    Job Title: Production Support SpecialistThe successful candidate will provide high-quality technical support for the VisionPLUS 10 system. This role is responsible for troubleshooting and resolving issues related to application and batch job alerts.Conduct regular health checks and validations across modules such as CMS, FAS, TRAMS, ITS, etc.Handle initial...

  • Visionplus Support Engineer

    3 weeks ago

    Singapore Riskinsight Consulting Pvt. Ltd Full time

    Overview The L1 Production Support Engineer for VisionPLUS 10 (Flex) at the client is responsible for monitoring, triaging, and resolving first-level issues across VisionPLUS 10 modules. This includes batch job monitoring, incident handling, and coordination with L2/L3 teams for escalations. Responsibilities Monitor application and batch job alerts related...

  • VisionPLUS 10 Support Specialist

    1 week ago

    Singapore beBeeProduction Full time $80,000 - $120,000

    Job DescriptionThe Production Support Engineer is responsible for ensuring the smooth operation of VisionPLUS 10 modules.Key Responsibilities:Monitor and respond to application and batch job alerts related to VisionPLUS 10 (Flex).Perform daily health checks and validations across modules like CMS, FAS, TRAMS, ITS, etc.Handle initial triage of incidents and...