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Vantage Automotive Limited is a reputable company in the automotive industry.
Job Title: Customer Service AmbassadorWe are seeking an experienced and skilled customer service ambassador to join our team at Hastings Deering, where you will be responsible for providing exceptional customer service.
Key Responsibilities:- Welcome customers upon entrance and provide assistance as needed.
- Serve as the point of reference for guests who require information or need help finding something.
- Understand customer needs and direct them to sales consultants or service advisors accordingly.
- Answer phone calls, schedule appointments, distribute messages or mail, and redirect calls when necessary.
- Maintain showroom reports and lead databases.
- Support marketing activities and events.
- E nsure the showroom remains in excellent condition.
- Perform additional tasks assigned by superiors.
- Respond to customer complaints and find suitable solutions.
- Possess at least NITEC in Service Skills or relevant discipline.
- Have at least 2 years of experience as a concierge or customer service ambassador.
- Candidates with experience in the automotive industry are preferred.
The estimated salary range for this position is $50,000-$70,000 per annum, depending on qualifications and experience. This competitive compensation package offers a great opportunity for professional growth and development.
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