Dynamic Guest Service Leader Wanted

1 week ago

Singapore beBeeHospitality Full time $60,000 - $80,000
Job Title

Exceptional Guest Service Manager Opportunity Available.

Description:

We are seeking a highly skilled and experienced Guest Service Manager to lead our front office team in delivering exceptional guest experiences. As an integral part of our hotel operations, this role will play a key role in setting the tone for excellent service delivery and ensuring our guests receive personalized attention throughout their stay.

The successful candidate will have a proven track record of providing outstanding customer service, managing front office operations, and developing high-performing teams. If you possess excellent communication and interpersonal skills, a positive attitude, and a passion for delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.

  • Relevant degree in hospitality or a related field is preferred.
  • A minimum of one year experience as a Guest Service Manager or three years as an Assistant Manager - Front Office in a well-established luxury hotel brand.
  • Well-developed communication, interpersonal, and customer relations skills.
  • Possesses good problem-solving skills, strong management, and leadership capabilities.
  • Updated with the latest front office trends, technologies, and best practices and ability to tie this into guests' needs and wants.
  • With a positive and can-do attitude.

Key Responsibilities:

• Lead the front office team in delivering exceptional guest service and experiences.

• Manage front office operations to ensure seamless day-to-day activities.

• Develop and implement strategies to improve guest satisfaction and loyalty.

• Train and supervise front office staff to achieve exceptional service standards.

• Collaborate with other departments to ensure smooth operations and effective communication.

What We Offer:

• Competitive salary and benefits package.

• Opportunities for professional growth and development.

• Collaborative and dynamic work environment.

How to Apply:

If you are a motivated and experienced Guest Service Manager looking for a new challenge, please submit your application, including your resume and a cover letter outlining your qualifications and experience. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Please note that only shortlisted candidates will be notified.
Coaching Front Office Leadership Housekeeping VIP Compliance Opera Communication Skills Tourism Management Customer Satisfaction Decision Making Hotel Management Customer Relations Hospitality

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