Guest Experience Leader

1 day ago

Singapore HANBAOBAO PTE. LTD. Full time
Roles & Responsibilities

You Make It Great Great Service, Great Hospitality.

At McDonald's, every customer is unique and so is the way they want to be delighted. We are passionate about bringing smiles to customers and creating Feel Good Moments for everyone. If you're passionate about great service and hospitality, you're going to be great here

As a Guest Experience Leader, you will

  • Serve as the Hospitality Expert/Lead in the restaurant
  • Deliver exceptional in-store Feel Good experience at all times
  • Implement and execute Service Centric and Family Marketing initiatives and programmes
  • Exceed guest expectations by creating Feel Good Moments and turning them to lasting memories

We are looking for people who

  • Have a "people-first" attitude
  • Are confident and friendly, with a strong desire to connect and serve guests in a personable way
  • Are strong communicators who listen to guests' needs and concerns
  • Act with initiative and are proactive in resolving customers' concerns
  • Are open to working shift hours, weekends and public holidays
Tell employers what skills you have

Usability
Product Marketing
Financial Management
Property
Exceptional Customer Service
Payroll
Restaurant Management
Decision Making
Experience Design
Hospitality

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