Executive Director, Business Continuity and Resilience
1 month ago
Responsibilities
- Drive the development and implementation of business continuity guidelines and plans, processes and systems to effectively support the Group’s crisis management, business continuity & resilience program for all critical businesses
- Establish a governance structure for strategic planning and execution of all Business Continuity and Resilience elements
- Lead a team of BCM specialists who will collaborate with various stakeholders (including Corporate Security, Human Resources, Strategic Communications, Technology, BU/SUs, country leadership teams and critical third-party service providers) to ensure the company’s readiness & preparedness
- Provide governance secretariat support to the Group’s BCM Committee and the BCM crisis management taskforce, to ensure timely escalation and updates of crisis and BCM programs
- Lead the facilitation and coordination with Recovery Directors, respective Critical Business Managers and Business and Support Units’ (BU/SUs) Business Continuity Management (BCM) Coordinators in preparation for annual BCM attestation to Board.
- Engage BU/SUs in managing internal and external thematic audits, covering all BUs and SUs and own the results of the thematic BCM audits.
- Represent the Bank to liaise with regulators and work with industry (i.e. ABS) on matters relating to business continuity and resilience readiness.
- Develop relationships with external partners and collaborators such as emergency management agencies, utilities, and critical recovery service providers.
Requirements
- Leader with the ability to drive results and the passion for excellence.
- Proven and relevant experience in crisis management and business continuity planning in a financial services institution is required
- Emergency, Crisis Management, Business Continuity, Disaster Recovery, or Project Management Certification.
- Strategic thinker who has the organizational agility to handle ambiguity and yet able to focus and set strategic direction for the team.
- Ability to look at issues from multiple angles, the candidate should be able to appreciate diverse perspectives and complexity and ambiguity in management and strategic decisions.
- Possess the mental capacity and energy to sustain through difficulties and challenges, and the courage to raise issues and manage conflicts.
- Ability to handle diverse and multiple projects concurrently.
- Able to work with multiple stakeholders and large teams.
- Self-directed and motivated with the ability to take ownership for business unit goals,
- Possess strong verbal and written communications skills and with effective presentation skills.
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