Business Continuity Management Executive

4 weeks ago

Singapore Citi Full time
Job Summary

The COB & CM Senior Manager plays a pivotal role in ensuring the seamless functioning of the Continuity of Business Office. This senior executive is responsible for leading a team of professionals in managing business continuity and crisis management initiatives. The ideal candidate will possess excellent leadership skills, a deep understanding of business continuity and crisis management principles, and the ability to communicate effectively with senior executives and stakeholders.

Key Responsibilities
  • Support the Continuity of Business Office in developing and implementing business continuity and crisis management strategies.
  • Lead a team of professionals in managing business continuity and crisis management initiatives, including planning, budgeting, and policy formulation.
  • Collaborate with senior executives and stakeholders to advance business initiatives and ensure the seamless functioning of the CoB organization.
  • Form trusting relationships with senior executives and influence across Citi's various Sectors and Regions.
  • Partner with the CoB Program Management and Sector & Region Leads on the communication strategy and materials.
  • Provide program oversight of the CoB tactical and strategic deliverables, ensuring quality, efficiency, and accuracy.
  • Lead and coordinate a wide range of activities at the direction of the CoB Head.
  • Partnering with the CoB leadership team to develop and maintain a calendar of activities.
  • Collaborate, plan, and organize with and through people to gather information from across the organization and external committees to report and make business recommendations.
  • Facilitate a process to ensure that business continuity plans are viable, executable, implemented, and tested.
  • Promote business continuity awareness and education.
  • Identify gaps in performance and associated risks, recommend corrective actions, and partner with stakeholders and management to develop Corrective Action Plans (CAPs).
  • Assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency, as well as effectively supervising the activity of others and creating accountability with those who fail to maintain these standards.
Qualifications
  • 6-10 years of relevant experience in COB (Continuity of Business) & Crisis Management.
  • Excellent computer skills (Word, Excel, PowerPoint).
  • Excellent communication skills are required to document policies, procedures, and standards.
  • Demonstrated planning and organizational skills.
  • Ability to effectively interact with senior management and persuasiveness to solicit management and staff cooperation.
Education
  • Bachelor's/University degree, Master's degree preferred.

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