Relationship Manager

1 month ago

Singapore FP Global Full time

Roles & Responsibilities

Customer Account Management:

  • Oversee and expand the existing client portfolio with the assistance of team members;
  • Address all inquiries and cases initiated by the Head and Desk Manager;
  • Act as the primary contact for both existing and prospective clients, managing all aspects of their accounts;
  • Foster and sustain robust, enduring client relationships;
  • Negotiate and finalize contracts to ensure maximum profitability;
  • Cultivate trusted advisor relationships with key clients and stakeholders;
  • Guarantee the prompt and efficient delivery of solutions tailored to meet client needs and objectives;
  • Handle challenging client requests or escalate issues when necessary;
     

Marketing and Business Development:

  • Identify opportunities to develop new business with both existing and potential clients;
  • Establish and maintain new partnerships with professionals, including attending and organizing events;

Administrative Management:

  • Perform daily administrative duties such as drafting mandate agreements, coordinating with the accounting department, and reviewing financial statements;
  • Liaise with the corporate secretarial department to review corporate documents;
  • Conduct market research and compile general research on various topics;
  • Prepare Excel registries and invoices;
  • Effectively communicate the progress of monthly and quarterly initiatives to both internal and external stakeholders;
  • Project and monitor key account metrics, including quarterly sales results and annual forecasts.

 

Desired Qualifications

  • A diploma or degree in business management, administration, or accounting, with a minimum of 4 years of relevant industry experience;
  • Proven ability to manage tasks while upholding strict confidentiality requirements;
  • Proficiency in English, with additional fluency in French, Mandarin, or other languages being advantageous;
  • Strong organizational, project management, and problem-solving skills, with the ability to multitask effectively;
  • Excellent verbal and written communication skills;
  • Outstanding interpersonal skills;
  • Professional and approachable demeanor.

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