Customer Service Officer Contact Centre

### **Position:** Contact Centre Officer Marketing **Location:** Singapore, Singapore, Singapore **Employment Type:** Full Time---An ASX100 business part that is owned by Australian universities, IDP is a pioneer in international education services. Our core business lines include student placement to Australia, US, UK, Canada and New Zealand institutions,...

### Position: Contact Centre Officer Marketing Location: Singapore, Singapore, Singapore Employment Type: Full Time-An ASX100 business part that is owned by Australian universities, IDP is a pioneer in international education services. Our core business lines include student placement to Australia, US, UK, Canada and New Zealand institutions,...

About usAt DHL, people mean the world to us. That's why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.Under the...

Roles & ResponsibilitiesJob Responsibilities· Ensures highest standard of service delivery to our customers.· Respond and react in a timely manner to escalate fraud / scam service request.· Investigate transactions flagged as suspicious timely.· Maintains confidentiality of the Bank’s customers and data.· Identifies and resolves customer issues and...

As the Customer Service Executive (CSE) for Contact Centre, you will be responsible for providing our Singapore customers prompt and personalized service when handling their queries from multiple channels over a full range of consumer financial products and services. In performing your role, you are also expected to comply with the bank's policies and...

Job Responsibilities. Ensures highest standard of service delivery to our customers.. Respond and react in a timely manner to escalate fraud / scam service request.. Investigate transactions flagged as suspicious timely.. Maintains confidentiality of the Bank's customers and data.. Identifies and resolves customer issues and enquires received via calls...

Roles & ResponsibilitiesJob Responsibilities Involving booking processes and cabin allotments. Responding efficiently and accurately to callers, explaining possible solutions and ensuring that clients feel supported and valued. Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service. Maintain...

Senior / Customer Service Associate, Group Contact CentreAs part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with...

We are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!Responsibilities:Handle inbound / outbound calls, emails, and chats from...

Job ResponsibilitiesInvolving booking processes and cabin allotments.Responding efficiently and accurately to callers, explaining possible solutions and ensuring that clients feel supported and valued.Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service.Maintain complete knowledge of...

Roles & ResponsibilitiesOverall Job Objective:Provide excellent customer service and administrative support to students, their parents and teachers at the tuition centre.Key Responsibilities: Attend to walk-in customers and incoming phone enquiries Provide prompt assistance to all enquiries and ensure proper follow-up and closure Promote key features and...

As the Customer Service Executive (CSE) for Contact Centre, you will be responsible for providing our Singapore customers prompt and personalized service when handling their queries from multiple channels over a full range of consumer financial products and services. In performing your role, you are also expected to comply with the bank's policies and...

As a Customer Service Officer, you act as the first point of contact for customers to resolve or escalate issues for resolution. You also perform administrative support to ensure smooth delivery of operations.Responsibilities:Attend to customer enquiries, feedback and complaints via phone, email or in-person.Check and monitor CCTVs for discrepancies, system...

NETSThe NETS Group is a leading payments services group, enabling digital payments for merchants, consumers and banks across the entire payments value chain.The Group operates Singapore's national debit scheme enabling customers of DBS Bank/POSB, HSBC, Maybank, OCBC Bank, Standard Chartered Bank and UOB to make payments using their ATM cards or mobile...

Overall Job Objective:Provide excellent customer service and administrative support to students, their parents and teachers at the tuition centre.Key Responsibilities:Attend to walk-in customers and incoming phone enquiriesProvide prompt assistance to all enquiries and ensure proper follow-up and closurePromote key features and benefits of Mind Stretcher...

Roles & ResponsibilitiesPOSITION SUMMARYAs a Personal Ambassador associate, you will deliver personalized service by promptly and accurately responding to the inquiries of our most loyal guests via phone, mail and email. As a dedicated contact for our Ambassador members, you are responsible for evaluating and analyzing each guest’s needs, recommending, and...

Roles & ResponsibilitiesWe are looking for a dynamic and customer-centric individual to join our call centre team as a Customer Service Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance.RequirementsPossesses at least a Diploma or GCE 'A' Level qualification.Have excellent...

Roles & ResponsibilitiesJob Description Professionally manage multi-channel interactions such as calls, email, social media, mobile apps and in-person enquiries and concerns in a timely manner Explore and introduce different type of services and products that are available to our customers Analyzing customer intention in order to assist customers to your...

Roles & ResponsibilitiesResponsibilities: Client Servicing includes attending to all client's enquiries, assist in obtaining the most market competitive quotation that suits client's preference, budget and choice of benefits. Liaising with various insurers for quotations, enquiries or requests from client and following up for quotations and policies...

ASSISTANT DIRECTOR, GROUP CONTACT CENTRENUHS provides healthcare delivery through the National University Hospital (NUH), Ng Teng Fong General Hospital (NTFGH), Jurong Community Hospital, Alexandra Hospital (AH) and the National University Polyclinics (NUP). The NUHS Group Contact Centre handles all enquiries and appointment scheduling requests from patients...