Customer Service Contact Centre

About usAt DHL, people mean the world to us. That's why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.Under the...

As the Customer Service Executive (CSE) for Contact Centre, you will be responsible for providing our Singapore customers prompt and personalized service when handling their queries from multiple channels over a full range of consumer financial products and services. In performing your role, you are also expected to comply with the bank's policies and...

Senior / Customer Service Associate, Group Contact CentreAs part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with...

Job Responsibilities. Ensures highest standard of service delivery to our customers.. Respond and react in a timely manner to escalate fraud / scam service request.. Investigate transactions flagged as suspicious timely.. Maintains confidentiality of the Bank's customers and data.. Identifies and resolves customer issues and enquires received via calls...

### **Position:** Contact Centre Officer Marketing **Location:** Singapore, Singapore, Singapore **Employment Type:** Full Time---An ASX100 business part that is owned by Australian universities, IDP is a pioneer in international education services. Our core business lines include student placement to Australia, US, UK, Canada and New Zealand institutions,...

### Position: Contact Centre Officer Marketing Location: Singapore, Singapore, Singapore Employment Type: Full Time-An ASX100 business part that is owned by Australian universities, IDP is a pioneer in international education services. Our core business lines include student placement to Australia, US, UK, Canada and New Zealand institutions,...

As the Customer Service Executive (CSE) for Contact Centre, you will be responsible for providing our Singapore customers prompt and personalized service when handling their queries from multiple channels over a full range of consumer financial products and services. In performing your role, you are also expected to comply with the bank's policies and...

Roles & ResponsibilitiesPOSITION SUMMARYAs a Personal Ambassador associate, you will deliver personalized service by promptly and accurately responding to the inquiries of our most loyal guests via phone, mail and email. As a dedicated contact for our Ambassador members, you are responsible for evaluating and analyzing each guest’s needs, recommending, and...

ASSISTANT DIRECTOR, GROUP CONTACT CENTRENUHS provides healthcare delivery through the National University Hospital (NUH), Ng Teng Fong General Hospital (NTFGH), Jurong Community Hospital, Alexandra Hospital (AH) and the National University Polyclinics (NUP). The NUHS Group Contact Centre handles all enquiries and appointment scheduling requests from patients...

Roles & ResponsibilitiesResponsibilities: Supports the Institution Lead to oversee and manage the operations by: Assisting in leave and roster planning and manages roster of staff for daily operations Preparing documents for annual budgeting cycle and monitor budget utilization Sharing and broadcasting updates to the team Ensures that call / email...

POSITION SUMMARY As a Personal Ambassador associate, you will deliver personalized service by promptly and accurately responding to the inquiries of our most loyal guests via phone, mail and email. As a dedicated contact for our Ambassador members, you are responsible for evaluating and analyzing each guest's needs, recommending, and executing tailored...

Our client, a Digital Bank, is looking for a Customer Services lead to join them. In this role, you will lead the Customer Service team in Singapore and be the accountable service owner for all client service-related activities for the digital bank. The ideal candidate for this role will oversee the management of the team and call centre, and will have...

Roles & ResponsibilitiesResponsibilities: Reports to the team lead and contact centre manager Assist in the documentation of operational procedures Respond promptly to and record details of customer enquiries Handle and resolve issues raised by customers and record details of actions taken Escalate requests and unresolved issues to...

Assist the Assistant Manager/ Manager to supervise a team of ground operations staffEnsure smooth operation of direct admission, air evacuation, management of patient medical appointments and all patient liaison servicesReview existing work processes/workflows, and propose continuous improvement to the processes/workflowsDevelop and implement new operational...

Roles & Responsibilities :Are you a passionate customer service professional or a fresh graduate with a growth mindset, looking for an opportunity to make a difference in the education sector Are you motivated by establishing and maintaining customer relationships, providing excellent service, and supporting a dynamic sales team If so, we have the perfect...

Job Description:Act as the first point of contact for the customers Understanding both internal and external customers, anticipating customer needs and giving a high priority to customer satisfaction. Provide satisfactory explanations to customers and take remedial action where necessary. To alert superior of recurring service failures so that corrective...

Assistant Manager, Group Contact CentreOverview and purpose of the positionNUHS provides healthcare delivery through the National University Hospital (NUH), Ng Teng Fong General Hospital (NTFGH), Jurong Community Hospital, Alexandra Hospital (AH) and the National University Polyclinics (NUP). Currently, the institutions have their own Contact Centres to...

Responsibilities:Reports to the team lead and contact centre managerAssist in the documentation of operational proceduresRespond promptly to and record details of customer enquiriesHandle and resolve issues raised by customers and record details of actions takenEscalate requests and unresolved issues to managementRequirement:O level / ITE / Diploma in any...

We are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!Responsibilities:Handle inbound / outbound calls, emails, and chats from...

Overall Job Objective:Provide excellent customer service and administrative support to students, their parents and teachers at the tuition centre.Key Responsibilities:Attend to walk-in customers and incoming phone enquiriesProvide prompt assistance to all enquiries and ensure proper follow-up and closurePromote key features and benefits of Mind Stretcher...