Contact Centre Officer

### Position: Contact Centre Officer Marketing Location: Singapore, Singapore, Singapore Employment Type: Full Time-An ASX100 business part that is owned by Australian universities, IDP is a pioneer in international education services. Our core business lines include student placement to Australia, US, UK, Canada and New Zealand institutions,...

Roles & ResponsibilitiesJob Responsibilities Involving booking processes and cabin allotments. Responding efficiently and accurately to callers, explaining possible solutions and ensuring that clients feel supported and valued. Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service. Maintain...

Job ResponsibilitiesInvolving booking processes and cabin allotments.Responding efficiently and accurately to callers, explaining possible solutions and ensuring that clients feel supported and valued.Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service.Maintain complete knowledge of...

ASSISTANT DIRECTOR, GROUP CONTACT CENTRENUHS provides healthcare delivery through the National University Hospital (NUH), Ng Teng Fong General Hospital (NTFGH), Jurong Community Hospital, Alexandra Hospital (AH) and the National University Polyclinics (NUP). The NUHS Group Contact Centre handles all enquiries and appointment scheduling requests from patients...

Assistant Manager, Group Contact CentreOverview and purpose of the positionNUHS provides healthcare delivery through the National University Hospital (NUH), Ng Teng Fong General Hospital (NTFGH), Jurong Community Hospital, Alexandra Hospital (AH) and the National University Polyclinics (NUP). Currently, the institutions have their own Contact Centres to...

About usAt DHL, people mean the world to us. That's why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.Under the...

about the companyOur Client is a renowned Private Bank with global footprints.about the jobFirst contact for regional clients regarding the bank's digital platformDocument and maintain client's requests/enquiriesAct as subject matter expert for authentication, trading, payments issuesEnsure activities are in compliance with regulations and internal...

Company DescriptionBluetree Education Learning Centre is committed to providing an exciting educational experience for learners of all ages. Our goal is to help students excel academically and inspire a love of learning. We offer courses in maths, science, English and Chinese at the primary and secondary levels, and provide a fun, enriching and eye-opening...

Assistant Manager, Group Contact CentreOverview and purpose of the positionNUHS provides healthcare delivery through the National University Hospital (NUH), Ng Teng Fong General Hospital (NTFGH), Jurong Community Hospital, Alexandra Hospital (AH) and the National University Polyclinics (NUP). Currently, the institutions have their own Contact Centres to...

Roles & ResponsibilitiesCompany DescriptionBluetree Education Learning Centre is committed to providing an exciting educational experience for learners of all ages. Our goal is to help students excel academically and inspire a love of learning. We offer courses in maths, science, English and Chinese at the primary and secondary levels, and provide a fun,...

NETSThe NETS Group is a leading payments services group, enabling digital payments for merchants, consumers and banks across the entire payments value chain.The Group operates Singapore's national debit scheme enabling customers of DBS Bank/POSB, HSBC, Maybank, OCBC Bank, Standard Chartered Bank and UOB to make payments using their ATM cards or mobile...

Roles & ResponsibilitiesResponsibilities: Client Servicing includes attending to all client's enquiries, assist in obtaining the most market competitive quotation that suits client's preference, budget and choice of benefits. Liaising with various insurers for quotations, enquiries or requests from client and following up for quotations and policies...

Work Location:Must be okay with Both Alexandra and Maple Tree Business CentreShift Timing: 5 working days, 1 rest day and 1 off day per week42.5 hours per weekStaggered shift hours : 8.5 working hours between 7 am to 12:30am 1-hour meal break in betweenRest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)Or otherwise advised by...

Job Description:Act as the first point of contact for the customers Understanding both internal and external customers, anticipating customer needs and giving a high priority to customer satisfaction. Provide satisfactory explanations to customers and take remedial action where necessary. To alert superior of recurring service failures so that corrective...

Senior / Customer Service Associate, Group Contact CentreAs part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with...

Roles & ResponsibilitiesJob Responsibilities· Ensures highest standard of service delivery to our customers.· Respond and react in a timely manner to escalate fraud / scam service request.· Investigate transactions flagged as suspicious timely.· Maintains confidentiality of the Bank’s customers and data.· Identifies and resolves customer issues and...

Job Responsibilities. Ensures highest standard of service delivery to our customers.. Respond and react in a timely manner to escalate fraud / scam service request.. Investigate transactions flagged as suspicious timely.. Maintains confidentiality of the Bank's customers and data.. Identifies and resolves customer issues and enquires received via calls...

Roles & ResponsibilitiesStarMed is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices. This sucessful candidate wiill be involved in being a part of the "referral call agent" team for a GP clinic chain in Singapore. The call agent will navigate patient...

Responsibilities:Handle incoming calls and respond to customer's emails on employee wellness, medical and benefits plansUpdate complete and accurate information on customer interaction in the Customer Relationship Management (CRM) systemEnsure effective and timely follow-up with internal and external parties on pending casesManage and resolve customers'...

As the Customer Service Executive (CSE) for Contact Centre, you will be responsible for providing our Singapore customers prompt and personalized service when handling their queries from multiple channels over a full range of consumer financial products and services. In performing your role, you are also expected to comply with the bank's policies and...