Contact Centre Officer, Private Bank
1 week ago
about the company
Our Client is a renowned Private Bank with global footprints.
about the job
- First contact for regional clients regarding the bank's digital platform
- Document and maintain client's requests/enquiries
- Act as subject matter expert for authentication, trading, payments issues
- Ensure activities are in compliance with regulations and internal policies
- Perform signature verifications on operational documents
skills and experience required
- >1 year of related banking experience
- Prior experience in client service or call centre
- Good understanding of banking and financial products
To apply online please use the 'apply' function.
Charlene Lin (EA: 94C3609/R21100955)
-
Customer Service Officer Contact Centre
Found in: Talent SG 2A C2 - 2 weeks ago
Singapore D L RESOURCES PTE LTD Full timeRoles & ResponsibilitiesShift Timings (Weekends/PHs shift):- Week 1: Mon 12.30-10pm/Tues OFF/Wed 7am-4.30pm/Thurs 7am-4.30pm/Fri 7am-4.30pm/Sat 7am-4.30pm/SUN OFF- Week 2:Mon 8am-5.30pm/Tues 8am-5.30pm/Wed OFF/Thurs 8am-5.30pm/Fri 8am-5.30pm/Sat OFF/Sun 9am-6.30pm- Week 3: Mon 9am-6.30pm/Tues 9am-6.30pm/Wed 9am-6.30pm/Thurs OFF/Fri 10am-7.30pm/Sat...
-
12-month contract
1 week ago
Singapore GMP Technologies Full time12-month contract - Clients Service Centre Officer (Private bank) .First Contact for Singapore and Hong Kong booked Clients regarding the Bank's Digital Platform..Analyse and answer/handle the client's enquiry/request, as well as collaborate with colleagues from other units in the Bank who will provide second level support..Maintain the knowledge database of...
-
12-month contract
1 week ago
Singapore GMP Technologies Full time12-month contract - Clients Service Centre Officer (Private bank) .'First Contact' for Singapore and Hong Kong booked Clients regarding the Bank's Digital Platform..Analyse and answer/handle the client's enquiry/request, as well as collaborate with colleagues from other units in the Bank who will provide second level support..Maintain the knowledge database...
-
12-month contract
6 days ago
Singapore Gmp Technologies (s) Pte Ltd Full time12-month contract - eChannels Service Centre Officer (Private bank). 'First Contact' for Singapore and Hong Kong booked Clients regarding the Bank's Digital Platform.. Analyse and answer/handle the client's enquiry/request, as well as collaborate with colleagues from other units in the Bank who will provide second level support.. Maintain the knowledge...
-
KYC Compliance Officer, Private Bank
Found in: Talent SG 2A C2 - 3 days ago
Singapore RANDSTAD PTE. LIMITED Full timeRoles & Responsibilitiesabout the companyOur client is an established Private Bank with a global presence.about the job Work closely with Front Office on new client onboarding requests. Act as the Subject Matter Expert when it comes to providing advisory on KYC CDD requirements and ensuring there are no discrepancies in the documents/ information...
-
Customer Service Officer Contact Centre
1 week ago
Singapore D L Resources Pte Ltd Full timeShift Timings (Weekends/PHs shift):- Week 1: Mon 12.30-10pm/Tues OFF/Wed 7am-4.30pm/Thurs 7am-4.30pm/Fri 7am-4.30pm/Sat 7am-4.30pm/SUN OFF- Week 2:Mon 8am-5.30pm/Tues 8am-5.30pm/Wed OFF/Thurs 8am-5.30pm/Fri 8am-5.30pm/Sat OFF/Sun 9am-6.30pm- Week 3: Mon 9am-6.30pm/Tues 9am-6.30pm/Wed 9am-6.30pm/Thurs OFF/Fri 10am-7.30pm/Sat 10am-7.30pm/Sun OFF- Week 4: Mon...
-
Private Banking Credit Analyst
Found in: Talent SG 2A C2 - 3 weeks ago
Singapore BANK OF CHINA LIMITED Full timeRoles & ResponsibilitiesJob Description: Review and analysis of credit proposals from Private Banking Department. Credit facilities include Lombard Loan, Premium Financing, Real Estate Financing etc. Provide credit facility recommendation to authorized approver and propose relevant risk mitigation/credit conditions if any. Ensure credit applications are in...
-
Bank Call Centre
Found in: Talent SG 2A C2 - 2 weeks ago
Singapore GMP TECHNOLOGIES (S) PTE LTD Full timeRoles & Responsibilities**1-year contract**Work location: Changi Business ParkResponsibilities: To provide first level Digital Platform support by phone and/or e-mail to clients To maintain the knowledge database of the E-Channel Service Center To handle document and maintain the client’s requests/enquiries To support operational documents (such as...
-
Relationship Manager, Private Banking
Found in: Talent SG 2A C2 - 2 weeks ago
Singapore TALEIX PRIVATE LIMITED Full timeRoles & ResponsibilitiesOur clients are renowned international banks with a rich heritage in private banking, serving a global high net worth clientele. With a legacy of excellence and dedication to superior service, they are esteemed leaders in wealth management.Main Responsibilities- Provide strong support to UHNW/HNW clients in executing banking and...
-
Relationship Manager, Private Banking
1 week ago
Singapore Taleix Private Limited Full timeOur clients are renowned international banks with a rich heritage in private banking, serving a global high net worth clientele. With a legacy of excellence and dedication to superior service, they are esteemed leaders in wealth management.Main Responsibilities- Provide strong support to UHNW/HNW clients in executing banking and investment transactions,...
-
Private Banking Credit Analyst
1 week ago
Singapore Bank Of China Limited Full timeJob Description:Review and analysis of credit proposals from Private Banking Department. Credit facilities include Lombard Loan, Premium Financing, Real Estate Financing etc. Provide credit facility recommendation to authorized approver and propose relevant risk mitigation/credit conditions if any. Ensure credit applications are in line with the Bank's...
-
KYC Compliance Officer, Private Bank
2 weeks ago
Singapore Randstad Pte. Limited Full timeabout the company Our client is an established Private Bank with a global presence.about the jobWork closely with Front Office on new client onboarding requests.Act as the Subject Matter Expert when it comes to providing advisory on KYC CDD requirements and ensuring there are no discrepancies in the documents/ information collected.Carry out appropriate...
-
Bank Call Centre
1 week ago
Singapore Gmp Technologies (s) Pte Ltd Full time..1-year contract..Work location: Changi Business ParkResponsibilities:To provide first level Digital Platform support by phone and/or e-mail to clientsTo maintain the knowledge database of the E-Channel Service CenterTo handle document and maintain the client's requests/enquiriesTo support operational documents (such as Corporate Action Reply Letters,...
-
Customer Service Contact Centre
Found in: Talent SG 2A C2 - 3 weeks ago
Singapore D L RESOURCES PTE LTD Full timeRoles & ResponsibilitiesJob Responsibilities· Ensures highest standard of service delivery to our customers.· Respond and react in a timely manner to escalate fraud / scam service request.· Investigate transactions flagged as suspicious timely.· Maintains confidentiality of the Bank’s customers and data.· Identifies and resolves customer issues and...
-
KYC Officer, Private Banking
Found in: Talent SG 2A C2 - 2 weeks ago
Singapore TAISHIN INTERNATIONAL BANK CO., LTD. SINGAPORE BRANCH Full timeRoles & ResponsibilitiesJob Responsibilities To review the KYC report prepared by Front Office and carry out due diligence check and information searches per internal standards. To advice Client Advisors in completing the KYC information. To follow up closely with Front Office managers to review relevant information or documents. To verify KYC...
-
Customer Service Contact Centre
1 week ago
Singapore D L Resources Pte Ltd Full timeJob Responsibilities. Ensures highest standard of service delivery to our customers.. Respond and react in a timely manner to escalate fraud / scam service request.. Investigate transactions flagged as suspicious timely.. Maintains confidentiality of the Bank's customers and data.. Identifies and resolves customer issues and enquires received via calls...
-
Contact Centre Officer
1 week ago
Singapore Network For Electronic Transfers (singapore) Pte Ltd Full timeNETSThe NETS Group is a leading payments services group, enabling digital payments for merchants, consumers and banks across the entire payments value chain.The Group operates Singapore's national debit scheme enabling customers of DBS Bank/POSB, HSBC, Maybank, OCBC Bank, Standard Chartered Bank and UOB to make payments using their ATM cards or mobile...
-
Relationship Manager
2 weeks ago
Singapore The Hongkong And Shanghai Banking Corporation Limited Full timeDescription Some careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.HSBC...
-
Client Documentation Officer, Private Bank
Found in: Talent SG 2A C2 - 3 days ago
Singapore RANDSTAD PTE. LIMITED Full timeRoles & Responsibilitiesabout the companyOur client is a global Private Bank, with a strong presence across APAC, Europe and America.about the job Ensure accurate processing of opening, closure and data maintenance for the bank's clients, agents and counterparty Ensure onboarding welcome pack processed and sent to clients Review of documents submitted by...
-
Senior Client Advisor, Private Bank
Found in: Talent SG 2A C2 - 2 weeks ago
Singapore UNITED OVERSEAS BANK LIMITED Full timeRoles & ResponsibilitiesUOB Private Bank is dedicated to managing the wealth of high-net-worth individuals with investment assets of $5 million and above. Keeping in mind our clients’ financial objectives, we provide tailored products and solutions that draw on the Group’s comprehensive suite of personal, business and investment services.Job...