Bank Call Centre

Location: Changi Business Park Duration: 12 Months, Required to work night shift (5 pm - 2 am)Responsibilities:Document and maintain the Client's enquiries and request received in Bank's ticketing tool Subject Matter Expert for specific focus area such as Authentication, Trading, PaymentsStrong commitment to quality service and standards Manage the clearance...

Job Description :Description:Location singapore Changi business park or Jurong.Freshers can also applyJob Description:As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include:Meeting KPIs without compromising service quality.Ensuring accuracy and...

Call Centre Officers Duration: ASAP - min. 3 months (convertible)Pay rate: $15/hr Location: Bugis Working hours: 44 hours per week (including Saturdays occasionally based on roster)Job Description- Handle multi-channel interactions with customers via calls, email, social media, mobile apps and in-person enquiries in a timely manner- Explore and introduce...

..1-year contract..Work location: Changi Business ParkResponsibilities:To provide first level Digital Platform support by phone and/or e-mail to clientsTo maintain the knowledge database of the E-Channel Service CenterTo handle document and maintain the client's requests/enquiriesTo support operational documents (such as Corporate Action Reply Letters,...

Job Description:As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include:Meeting KPIs without compromising service quality.Ensuring accuracy and compliance in handling customer requests.Cross-selling the Bank's products and services.Migrating...

Roles & ResponsibilitiesJob Description:As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include: Meeting KPIs without compromising service quality. Ensuring accuracy and compliance in handling customer requests. Cross-selling the Bank’s...

Job Scope . Respond to all incoming calls regarding the customers' issues especially relating to termination requests and turn them into contract renewal.. Answer all incoming calls promptly and effectively in an efficient and professional manner.. Document all calls and actions taken into system ensuring that all updates and amendments are accurate.. Follow...

We are looking for a dynamic and customer-centric individual to join our call center team as a Call Centre Specialist. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!Responsibilities:Handle inbound / outbound calls, emails, and chats...

JOB SUMMARYAssist Supervisors and managers to ensure that daily operations are run smoothly. Ensure all telephone enquiries are handled professionally with proper telephone etiquette in line with our Operating Procedures. Attend to guests' morning calls and other requests.JOB DUTIES AND RESPONSIBILITIESManages the console (e.g. DND, busy verify...

Responsibilities:Main liaison for Singapore and Hong Kong clients pertaining the eBanking system, usage and enquiries.Provide exceptional service for the private banking clients at the eBanking Service DeskManage, log and closely follow up on all the client's requests and enquiries that were escalatedProvide Subject Matter Expert knowledge for a specific...

As the Manager with SingHealth's Call Centre Shared Service, ensuring that SingHealth's call centres remain accessible to patients is key. You will be tasked to drive innovation and digitalisation, review current processes, as well as propose and operationalise strategic initiatives to improve and sustain call centre performance. You will be involved in...

Roles & ResponsibilitiesJOB SUMMARYAssist Supervisors and managers to ensure that daily operations are run smoothly. Ensure all telephone enquiries are handled professionally with proper telephone etiquette in line with our Operating Procedures. Attend to guests’ morning calls and other requests.JOB DUTIES AND RESPONSIBILITIES Manages the console (e.g....

Roles & ResponsibilitiesWe are looking for a dynamic and customer-centric individual to join our call center team as a Call Centre Specialist. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!Responsibilities: Handle inbound / outbound...

Roles & ResponsibilitiesAs the Manager with SingHealth's Call Centre Shared Service, ensuring that SingHealth’s call centres remain accessible to patients is key. You will be tasked to drive innovation and digitalisation, review current processes, as well as propose and operationalise strategic initiatives to improve and sustain call centre performance....

Roles & ResponsibilitiesJob Scope · Respond to all incoming calls regarding the customers’ issues especially relating to termination requests and turn them into contract renewal.· Answer all incoming calls promptly and effectively in an efficient and professional manner.· Document all calls and actions taken into system ensuring that all updates and...

Handle inbound enquiries from customers on banking products and services. Understand customers' needs and provide 1st call resolutions. Solicit customer feedback, identify problem trends and recommend improvement actions. Process waivers Adherence to duty roster Ensure all calls are provided within the agreed Service Quality such as Product knowledge and...

Please be aware that the candidate must be able to converse in Mandarin, as we are currently filling vacancies for call agents who specialise in assisting isolated seniors that speak Mandarin or a Mandarin dialect (Hokkien, Cantonese). Rotating shift hours (3 Rotating Shift Timings - Day , Afternoon and Night *1 year Contract role HOME MONITORING AND...

Shift Timings (Choose One Shift Option):1. Option #1: Non shift Working Hours : Non-shift: 42.5 hours per weekMon-Fri, 8.5 working hours between 7 am to 6.30 pm + 1-hour meal break in betweenOr otherwise advised by the Client2. Option #2: Weekday shift (150 allowances monthly)Working Hours : 5 working days, Mon-Fri. 42.5 hours per week. Staggered shift hours...

5 Day Work WeekWalking distance from 2 MRTsWorking Timing: 12.30pm to 10.30pmJob Description:Attend to call centre hotline enquiries- Channel feedback and complaints promptly to the respective Department, Manager or Executive for follow-up actions- Understand caller's concerns and provide resolutions- Deploy relevant personnel to site to look into the...

Job Description:As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own health.You will...