Call Centre Officers
4 weeks ago
Job Description:
As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include:
- Meeting KPIs without compromising service quality.
- Ensuring accuracy and compliance in handling customer requests.
- Cross-selling the Bank's products and services.
- Migrating customers to the Bank's digital platform.
- Adhering to professional standards of behaviour and conduct.
- Flexibility in work deployment to meet business needs.
- Supporting Operations in resolving customer follow-ups and transactional requests.
- Creating positive discussions in the social media community to support the brand.
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Call Centre Officers
6 days ago
Singapore ORIENTAL AVIATION INTERNATIONAL PTE. LTD. Full timeCall Centre Officers Duration: ASAP - min. 3 months (convertible)Pay rate: $15/hr Location: Bugis Working hours: 44 hours per week (including Saturdays occasionally based on roster)Job Description- Handle multi-channel interactions with customers via calls, email, social media, mobile apps and in-person enquiries in a timely manner- Explore and introduce...
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Call Centre Admin Officer
3 days ago
Singapore HMI MEDICAL CENTRE PTE. LTD. Full timeRoles & ResponsibilitiesStarMed is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices. This sucessful candidate wiill be involved in being a part of the "referral call agent" team for a GP clinic chain in Singapore. The call agent will navigate patient...
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Call Centre Admin Officer
1 day ago
Singapore HMI MEDICAL CENTRE PTE. LTD. Full timeRoles & ResponsibilitiesStarMed is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices. We are now looking for a call centre officer to manage our centre general hotline.Roles & Responsibilities: Attending to general inquiries from, phone calls, WhatsApp...
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Call centre officer
4 weeks ago
Singapore Rapsys Technologies Pte Ltd Full timeJob Description :Description:Location singapore Changi business park or Jurong.Freshers can also applyJob Description:As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include:Meeting KPIs without compromising service quality.Ensuring accuracy and...
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Call Centre Officer
5 days ago
Singapore KAH MOTOR COMPANY SDN. BERHAD. Full timeRoles & ResponsibilitiesWe are seeking a dedicated Call Centre Officer to be the friendly voice our customers rely on. Join us and be a part of a team that values dedication and excellent service. Job Responsibilities: To attend to customers’ phone enquiries and calls deployment. To provide service reservations. To coordinate breakdown site services for...
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Call Centre Officers
1 month ago
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeRoles & ResponsibilitiesJob Description:As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include: Meeting KPIs without compromising service quality. Ensuring accuracy and compliance in handling customer requests. Cross-selling the Bank’s...
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Call Centre Officer, Care and Call Centre, RHSO
1 month ago
Singapore NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. Full timeRoles & ResponsibilitiesJob Description:As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take...
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Customer Service Officer, Call Centre
4 weeks ago
Singapore GMP Technologies Full timeWorking environmentCall-centre environmentRequires to work on weekendsOff day on public holidaysOffice Hour, 8.00am - 5.30pmResponsibilitiesAttend to enquiries via incoming calls and emailProvide professional response when assisting customer's enquiresEnsure conversation with customer is following the standard operation procedureMaintain positive and helpful...
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Call Centre Officer
1 week ago
Singapore PERSOLKELLY Singapore Full time5-day work week shift work, required to work on weekends, 8.00am – 5.30pm / 8.30am – 6.00pm, off on PH$2500 + Transport Allowance + AWS + VBResponsibilities:Attend to enquiries, primarily incoming calls through the hotline or other channels such as emailUnderstand customer's needs and provide quick, accurate and satisfactory answers to their queriesType...
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Call Centre Customer Service Officer
4 weeks ago
Singapore G. TECH PTE. LTD. Full time5 Day Work WeekWalking distance from 2 MRTsWorking Timing: 12.30pm to 10.30pmJob Description:Attend to call centre hotline enquiries- Channel feedback and complaints promptly to the respective Department, Manager or Executive for follow-up actions- Understand caller's concerns and provide resolutions- Deploy relevant personnel to site to look into the...
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Call Centre Customer Service Officer
4 weeks ago
Singapore G. TECH PTE. LTD. Full timeDescription5 Day Work WeekWalking distance from 2 MRTsWorking Timing: 12.30pm to 10.30pmJob Description:- Attend to call centre hotline enquiries- Channel feedback and complaints promptly to the respective Department, Manager or Executive for follow-up actions- Understand caller’s concerns and provide resolutions- Deploy relevant personnel to site to look...
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Customer Service Officer
3 weeks ago
Singapore E M SERVICES PRIVATE LIMITED Full timeRoles & ResponsibilitiesJob Responsibilities: Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on relevant products and services Respond to customers' queries and concerns with the aim of achieving first call resolution satisfactorily Depending on the projects assigned, candidates may...
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Call Centre Officer
1 week ago
Singapore Singapore Ducktours Private Limited Full timeKey Attributes:Customer Service Oriented, Fun Loving, People Person.Role Description:You will need to know the tour products well and deliver consistently good customer service at all times.Support customer queries over phone and email, promptly addressing inquiries, resolving issues, and ensuring customer satisfaction.Assist our Travel partners - OTA and...
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Customer Service Officer
2 days ago
Singapore Peoplebank Singapore Pte. Ltd. Full timeCustomer Relations Officer (Call Centre)1 year contractWork location: CBD areaWorking hours: Office hours, 8.00am - 5.30pm / 8.30am - 6.00pm (4 weekday + 1 weekend)The OpportunityAttend to enquiries, primarily incoming calls through the hotline or other channels such as emailUnderstand customer's needs and provide quick, accurate and satisfactory answers to...
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Temp Gov Call Centre Officer @ Central
3 weeks ago
Singapore TALENTVIS SINGAPORE PTE. LTD. Full timeTemp Gov Call Centre Officer @ Central | $13/h,Resume Booster, Office Hours:East:$13/h:6 months min: 5 days Office hours, aircon & dress down environment Fast Shortlisting, start immediate Accessible locations Work for a government agency, no experience neededFun and friendly environment Answering emails and phone call enquiriesregarding government services...
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Executive, VIP Reservations
1 day ago
Singapore RESORTS WORLD AT SENTOSA PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities· Deliver excellent service and maximize guests’ experience by understanding and meeting their expectations· Handle and process calls and emails from guests, and ensure that bookings and requests are processed accurately, timely, and efficiently to exceed service standards· Coordinate with internal departments to...
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Customer Service Officer
4 weeks ago
Singapore E M Services Private Limited Full timeJob Responsibilities:Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on relevant products and servicesRespond to customers' queries and concerns with the aim of achieving first call resolutionsatisfactorilyDepending on the projects assigned, candidates may be required to perform cross...
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Temp Call Centre Officer[$13/hr]
4 days ago
Singapore RECRUIT EXPRESS PTE LTD Full timeRoles & ResponsibilitiesLocation: UbiDuration: 3 Months ContractWorking hours: Office hours (flexi arrangment available)Job Scope Making calls to customers Keying information into laptop Doing surveys through calls Other ad hoc duties assignedRequirement Able to commit for 3 monthsInterested applicants please send your resumes to...
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Manager, Call Centre Shared Service
4 weeks ago
Singapore Singapore Health Services Pte Ltd Full timeAs the Manager with SingHealth's Call Centre Shared Service, ensuring that SingHealth's call centres remain accessible to patients is key. You will be tasked to drive innovation and digitalisation, review current processes, as well as propose and operationalise strategic initiatives to improve and sustain call centre performance. You will be involved in...
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Centre Officer
4 weeks ago
Singapore Bluetree Education Learning Centre (king) Pte. Ltd. Full timeCompany DescriptionBluetree Education Learning Centre is committed to providing an exciting educational experience for learners of all ages. Our goal is to help students excel academically and inspire a love of learning. We offer courses in maths, science, English and Chinese at the primary and secondary levels, and provide a fun, enriching and eye-opening...