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Call Centre Officer

2 months ago

Singapore KAH MOTOR COMPANY SDN. BERHAD. Full time
Roles & Responsibilities

We are seeking a dedicated Call Centre Officer to be the friendly voice our customers rely on. Join us and be a part of a team that values dedication and excellent service.


Job Responsibilities:

  • To attend to customers’ phone enquiries and calls deployment.
  • To provide service reservations.
  • To coordinate breakdown site services for customers.
  • To answer live chat queries.
  • To make outbound calls to remind customers for car servicing and surveys pertaining to after sales services.
  • To update customers’ particulars in the system.
  • To process online payment.
  • To perform other ad-hoc duties as assigned.

Job Requirements:

  • Minimum GCE ’O’ level or equivalent.
  • Service-oriented mindset.
  • Team player with good discipline and positive attitude.
  • Equipped with administrative experience will be an added advantage.

Working hours:-

  • Mondays to Fridays: 0800hrs to 1700hrs/ 0900hrs to 1800hrs
  • Alternate Saturdays: 0800hrs to 1700hrs

Join Our Team and Enjoy These Amazing Benefits

  • AWS
  • Yearly performance bonus
  • Dental coverage
  • Comprehensive medical insurance
  • Annual Health Screening
  • Birthday Leave

Location: 370 Ubi Road 3 Singapore 408651.


By submitting your resume/application, it is deemed that you have acknowledged and given consent to the collection, use, and disclosure of your personal data as provided in your application by the Company, for the purposes of verification, evaluation, and other recruitment-related procedures in accordance with the Personal Data Protection Act.


Thank you for your submission and we regret that only shortlisted candidates will be notified.


Tell employers what skills you have

Customer Service Skills
CRM
Customer Driven
Administration
Outbound Calling
making reservations
E-payments
Customer Satisfaction
Statistics
Team Player
Microsoft Word
Customer Service
Scheduling
Customer Service Experience
Call Center
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