Assistant Guest Services Manager

ResponsibilitiesAssist the Front Office Manager in oversees the service delivery of staff-to customer operations with the extensive Front Office and F&B knowledge and skills to ensure that all service standards are of the highest levelResponsible for daily supervision, train and inspect the performance of the assigned team to ensure a high level of guest...

Job HighlightsConveniently accessible via Orchard MRT StationFun working environmentAttractive Crew welfare and benefitsThe Mission Control Manager (Guest Services Manager) is responsible for overseeing all aspects of the Front Office Operations and to lead the YOTEL team by example and motivate them.Main Responsibilities:Handles daily maintenance of room...

Roles & ResponsibilitiesResponsibilites: Work closely with the Assistant Manager and priovided courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures Establish contacts with house guests/ long...

Responsibilites:Work closely with the Assistant Manager and priovided courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiriesLiaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departuresEstablish contacts with house guests/ long staying guests and renders...

Responsibilities:Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiriesLiaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departuresEstablish contacts with house guests/ long staying guests and renders...

ResponsibilitiesProvide courteous service to guests and responds efficiently and tactfully to complaints, requests and enquiries.Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures.Establish contact (courtesy calls) with guests and render assistance where necessary.Ensure efficient and courteous service in...

Roles & ResponsibilitiesResponsibilities: Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures Establish contacts with house guests/ long...

To direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel.To ensure guests are attended to with promptness, courtesy and efficiencyand that guest complaints are handled with tact and diplomacy. To assist in checking in / out of guests.To assist...

Roles & ResponsibilitiesJob DescriptionResponsibilities: Handle checking-in and checking-out of guests. Provide personalized, warm and attentive service to guests, always ensuring that guests have an enjoyable experience Supervise, monitor and evaluate the service standards provided by the Guest Services team Communicate actively and closely with the...

Roles & ResponsibilitiesResponsibilities Provide courteous service to guests and responds efficiently and tactfully to complaints, requests and enquiries. Liaise closely with Concierge, Reception and the Front Office cashier on guests' arrivals and departures. Establish contact (courtesy calls) with guests and render assistance where necessary. Ensure...

Job DescriptionResponsibilities:Handle checking-in and checking-out of guests.Provide personalized, warm and attentive service to guests, always ensuring that guests have an enjoyable experienceSupervise, monitor and evaluate the service standards provided by the Guest Services teamCommunicate actively and closely with the team to ensure follow ups are...

Job Duties & Responsibilities . Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements and movement.. Deliver the highest quality and brand service standards to consistently meet and exceed Guest and VIP expectations.. Maintain current knowledge of hotel products, services, pricing and...

To assist the Guest Services Manager in the supervision and control of Front Desk operations and the carry out of all guest service duties.To supervise, direct, integrate and control all activities relating to guests and to upgrade the service level standards of the hotel.To determine daily room requirements and ensure guest's special requests are being...

Candidate must have at least a Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Hospitality/Tourism/Hotel Management or equivalent qualifications.At least 5 Year(s) of working experience in the related field is required for this position.Preferably Managerial experience in Customer Service or...

Roles & ResponsibilitiesJob Duties & Responsibilities · Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements and movement.· Deliver the highest quality and brand service standards to consistently meet and exceed Guest and VIP expectations.· Maintain current knowledge of hotel...

Roles & ResponsibilitiesTo assist the Guest Services Manager in the supervision and control of Front Desk operations and the carry out of all guest service duties. To supervise, direct, integrate and control all activities relating to guests and to upgrade the service level standards of the hotel. To determine daily room requirements and ensure guest’s...

DUTIES AND RESPONSIBILITIESMaintains the efficiency of the Guest Services/Information, Bell Service, Doorman.Checks on grooming standard of all Bell staff when they are on duty.Ensures that all guests approaching the Guest Services Desk are attended to immediately.Ensures a high standard of discipline and professionalism is maintained among the staff...

Job DescriptionTasks/Responsibilities: To work with the concierge team to perform front-facing reception/ concierge duties To provide a warm., sincere and friendly welcome and guest experienceTo ensure eye contact, warm smile and a polite, formal tone with all transactions.To support guest queries and VIPs in a prompt, positive, and friendly mannerTo respond...

Reporting to the Guest Services Manager, you oversee and assume full ownership of the front office operations in the hotel.Your primary responsibilities include (but is not limited to):According to the occupancy forecast, plan and work closely with other departments on deliverables necessary to create a colourful experience for our guestsHandle...

Roles & ResponsibilitiesReporting to the Guest Services Manager, you oversee and assume full ownership of the front office operations in the hotel.Your primary responsibilities include (but is not limited to): According to the occupancy forecast, plan and work closely with other departments on deliverables necessary to create a colourful experience for our...