Assistant Guest Services Manager

ResponsibilitiesAssist the Front Office Manager in oversees the service delivery of staff-to customer operations with the extensive Front Office and F&B knowledge and skills to ensure that all service standards are of the highest levelResponsible for daily supervision, train and inspect the performance of the assigned team to ensure a high level of guest...

Job HighlightsConveniently accessible via Orchard MRT StationFun working environmentAttractive Crew welfare and benefitsThe Mission Control Manager (Guest Services Manager) is responsible for overseeing all aspects of the Front Office Operations and to lead the YOTEL team by example and motivate them.Main Responsibilities:Handles daily maintenance of room...

To direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel.To ensure guests are attended to with promptness, courtesy and efficiencyand that guest complaints are handled with tact and diplomacy. To assist in checking in / out of guests.To assist...

Roles & ResponsibilitiesJob DescriptionResponsibilities: Handle checking-in and checking-out of guests. Provide personalized, warm and attentive service to guests, always ensuring that guests have an enjoyable experience Supervise, monitor and evaluate the service standards provided by the Guest Services team Communicate actively and closely with the...

Job Duties & Responsibilities . Serve as the main point of contact for VIP guests and ensure hotel departments are fully briefed on VIP Guest requirements and movement.. Deliver the highest quality and brand service standards to consistently meet and exceed Guest and VIP expectations.. Maintain current knowledge of hotel products, services, pricing and...

Candidate must have at least a Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Hospitality/Tourism/Hotel Management or equivalent qualifications.At least 5 Year(s) of working experience in the related field is required for this position.Preferably Managerial experience in Customer Service or...

DUTIES AND RESPONSIBILITIESMaintains the efficiency of the Guest Services/Information, Bell Service, Doorman.Checks on grooming standard of all Bell staff when they are on duty.Ensures that all guests approaching the Guest Services Desk are attended to immediately.Ensures a high standard of discipline and professionalism is maintained among the staff...

Position Summary: The Guest Service Agent/Executive plays a key role in ensuring positive guest experiences by providing exceptional customer service at all touch points of the guest's stay.Key Responsibilities:Check-In/Check-Out:Greet guests upon arrival, assist with check-in procedures, and provide relevant information about the hotel's services and...

Job DescriptionTasks/Responsibilities: To work with the concierge team to perform front-facing reception/ concierge duties To provide a warm., sincere and friendly welcome and guest experienceTo ensure eye contact, warm smile and a polite, formal tone with all transactions.To support guest queries and VIPs in a prompt, positive, and friendly mannerTo respond...

Reporting to the Guest Services Manager, you oversee and assume full ownership of the front office operations in the hotel.Your primary responsibilities include (but is not limited to):According to the occupancy forecast, plan and work closely with other departments on deliverables necessary to create a colourful experience for our guestsHandle...

Roles & ResponsibilitiesReporting to the Guest Services Manager, you oversee and assume full ownership of the front office operations in the hotel.Your primary responsibilities include (but is not limited to): According to the occupancy forecast, plan and work closely with other departments on deliverables necessary to create a colourful experience for our...

Job ExpectationsCollaborate closely with the Assistant Manager to provide courteous and efficient services to guests. Responsively and tactfully address guest complaints, requests, and inquiries.Maintain close communication with Concierge, Reception, Bell Counter, and Front Office Cashier regarding guest arrivals and departures.Build connections with...

30 Bencoolen, is a contemporary boutique hotel located in the heart of the arts and cultural district, offers a cool and contemporary ambience in an ideal central location, a short stroll away from City Hall and Orchard Road.Job Highlights:5-day work weekCareer Progression OpportunitiesDynamic teamJob Description:Reporting to the Assistant Front Office...

Roles & ResponsibilitiesJob Expectations Collaborate closely with the Assistant Manager to provide courteous and efficient services to guests. Responsively and tactfully address guest complaints, requests, and inquiries. Maintain close communication with Concierge, Reception, Bell Counter, and Front Office Cashier regarding guest arrivals and departures. ...

Job Highlights. Positive Working Environment. Fixed Allowances. AWS + Quarterly Performance Incentive Bonus. Career GrowthGuest Service Officer Job Description:A Guest Service Officer is a professional responsible for providing efficient and courteous guest service. Serving as the initial point of contact, they play a vital role in creating a positive first...

Roles & Responsibilities30 Bencoolen, is a contemporary boutique hotel located in the heart of the arts and cultural district, offers a cool and contemporary ambience in an ideal central location, a short stroll away from City Hall and Orchard Road.Job Highlights: 5-day work week Career Progression Opportunities Dynamic teamJob Description: Reporting to...

DutiesAssists guests with check in and check out, attend to guests' enquiries, feedback and complaints, ensure guests satisfaction by providing high quality services, and supervise and assist juniors in work operations.Ensures that guests' stay at the hotel are memorableAssists Duty Managers to resolve issue while they're not available.Manages and motivates...

Job DutiesResponsible to assist guests in check-in/check-out process.Provide information and assistance to all guests, and maintain excellent services to them.To assist in dealing with guests' complaints in an effective and courteous manner.Thoroughly understand and adhere to proper credit and cash handling policies and procedures.Perform cashier related...

The Guest Service Officer orientate and give assistance to guests, as well as providing necessary information. S/he reports directly to the Chef Concierge.Primary Responsibilities:Greet and welcome guestsAssist guest with their luggageTo ensure job assigned through HOTSOS is followed up timelyRooming the guestsAssist the guest in case of a room...

The Guest Service Officer orientate and give assistance to guests, as well as providing necessary information. S/he reports directly to the Chef Concierge.Primary Responsibilities:Greet and welcome guestsAssist guest with their luggageTo ensure job assigned through HOTSOS is followed up timelyRooming the guestsAssist the guest in case of a room...