Guest Relations Executive

The Guest Relations Executive / Officer is an important role at Cube to ensure a positive and rewarding experience for our guests. You will be responsible for developing relationships with guests, managing reservations, assisting guests' questions, and handling any issues that may arise during their stay.We are looking for motivated and passionate...

Roles & ResponsibilitiesThe Guest Relations Executive / Officer is an important role at Cube to ensure a positive and rewarding experience for our guests. You will be responsible for developing relationships with guests, managing reservations, assisting guests’ questions, and handling any issues that may arise during their stay.We are looking for motivated...

We are looking for talented Guest Relation to join the Casa Vostra team.Key ResponsibilitiesGreet guests upon arrival and ensure they are comfortable throughout their visitAssist guests in making reservations or seating arrangements through email, phone call and reservation systemProvide comprehensive information about the restaurant's menu, specials, and...

Roles & Responsibilities1. JOB DESCRIPTIONJob TitleGuest Relations ExecutiveJob Description & RequirementsJob SummaryResponsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service.Duties and Responsibilities Performs check-ins and check-outs. Ensure all reservations are entered in...

As a Guest Relations Officer, you will be one of the first point of contacts for all of our guest. You will be responsible for: Welcoming guests in a friendly, prompt, and professional manner.Registering guests, issue room keys, provide information on hotel services and room location.Communicate any outstanding guest requests or issues to management that may...

JOB DESCRIPTIONWork hand in hand with reservation staff & restaurant manager on table assignment and special requestsGreet guests in a friendly and warm manner.Have a good understanding of the menu and the workings of the restaurant.Possess extensive and correct menu knowledge.Be able to effectively control the host desk and communicate with...

Position summary statement:To oversee the smooth operation, management and overall performance of the Front Office Department. To also deliver maximum resident satisfaction by ensuring a consistently high standard of customer service within the department. Has a direct line of authority over all the Front Office.Primary Responsibilities:. Maintain a high...

Job DescriptionWe are looking for outgoing and dynamic individual to join us as Guest Relations Executives!Responsibilities:Work closely with the managers in front desk operations managementAnswer calls, note down booking reservations and update accordinglyCoordinate private events for large group reservationsEnsure prompt and polite service in greeting...

Job Description :We are looking for outgoing and dynamic individual to join us as Restaurant Guest Relations Executives!Responsibilities:Work closely with the managers in front desk operations managementAnswer calls, note down booking reservations and update accordinglyCoordinate private events for large group reservationsEnsure prompt and polite service in...

Position Overview: We are seeking a professional and courteous Part-Time Guest Relations Executive to provide high-quality service to our hotel guests. This role is crucial in creating a welcoming atmosphere and ensuring that guest experiences exceed expectations from arrival through departure. The successful candidate will be responsible for guest...

Position Overview: We are seeking a professional and courteous Part-Time Guest Relations Executive to provide high-quality service to our hotel guests. This role is crucial in creating a welcoming atmosphere and ensuring that guest experiences exceed expectations from arrival through departure. The successful candidate will be responsible for guest...

Job DescriptionTasks/Responsibilities: To work with the concierge team to perform front-facing reception/ concierge duties To provide a warm., sincere and friendly welcome and guest experienceTo ensure eye contact, warm smile and a polite, formal tone with all transactions.To support guest queries and VIPs in a prompt, positive, and friendly mannerTo respond...

Roles & ResponsibilitiesPosition summary statement:To oversee the smooth operation, management and overall performance of the Front Office Department. To also deliver maximum resident satisfaction by ensuring a consistently high standard of customer service within the department. Has a direct line of authority over all the Front Office.Primary...

Candidate must have at least a Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Hospitality/Tourism/Hotel Management or equivalent qualifications.At least 5 Year(s) of working experience in the related field is required for this position.Preferably Managerial experience in Customer Service or...

Job Scope:- Assign guests to tables, maximising utilisation of the space to the best advantage- Ensure every guest is greeted warmly, seated promptly, and well attended to- Work with Manager to receive and coordinate all reservations and special requests - Provide good customer service and respond efficiently and tactfully to guests' complaints, requests,...

Position OverviewBased in The Living Room, the role of the Capella Culturist is to offer our guests an exclusive concierge service that is accurate, courteous, efficient and tailored to the individual requirements of our guests. He/she is responsible for assisting every guest with dining, transportation, entertainment and requests or any other needs. The...

Job DescriptionResponsibilities:Handle checking-in and checking-out of guests.Provide personalized, warm and attentive service to guests, always ensuring that guests have an enjoyable experienceSupervise, monitor and evaluate the service standards provided by the Guest Services teamCommunicate actively and closely with the team to ensure follow ups are...

Job SummaryResponsible in satisfying hotel guests' needs through attending to their enquiries and providing solutions and good customer service.Duties and ResponsibilitiesPerforms check-ins and check-outs.Ensure all reservations are entered in timely and accurate manner.Handles guests enquires and complaints.Attend to customer's need and ensure customer...

Roles & ResponsibilitiesJob DescriptionResponsibilities: Handle checking-in and checking-out of guests. Provide personalized, warm and attentive service to guests, always ensuring that guests have an enjoyable experience Supervise, monitor and evaluate the service standards provided by the Guest Services team Communicate actively and closely with the...

Customer Focus:Demonstrates a strong commitment to customer satisfaction. Anticipates customer needs, providing personalized service.Responsibilities:Make reservations for guests.Address guest inquiries and resolve issues promptly.Ability to handle cashiering unsupervised.Use appropriate language, tone, and non-verbal cues to convey messages...