Guest Relations Executive

1 month ago


Singapore Como Cuisine Full time

JOB DESCRIPTION

  • Work hand in hand with reservation staff & restaurant manager on table assignment and special requests
  • Greet guests in a friendly and warm manner.
  • Have a good understanding of the menu and the workings of the restaurant.
  • Possess extensive and correct menu knowledge.
  • Be able to effectively control the host desk and communicate with customers regarding their reservation, wait times / walk in customers, etc.
  • Be able to follow and monitor out times and communicate all information to the Maître D’.
  • Offer appropriate seating arrangements
  • Ensure the quantity of menus is sufficient to cater to the number of guests.
  • Set up dining rooms and make reservation arrangements.
  • Maintain clean and organised tables and work area.
  • Assist take away service when necessary.
  • Manage event related work including setting up tables.

JOB REQUIREMENTS

  • Fluent in spoken and written English. Proficiency in another language will be a plus.
  • Basic certification in hotel & restaurant service is desirable.
  • Highly skilled in greeting guests, escorting them to tables, and providing them with menu and daily specials.
  • Demonstrated ability to anticipate and address guests’ service needs.
  • Substantial knowledge of the menus of bars, restaurant.
  • Well-versed in answering telephones in a suitable manner.
  • Able to ensure special requests are lodged and passed to restaurant staff.
  • Proven ability to adjust complaints of patrons and guests.
  • Competent at making sure that all guest supplies are filled.


  • Singapore Cube Hospitality Pte. Ltd. Full time

    The Guest Relations Executive / Officer is an important role at Cube to ensure a positive and rewarding experience for our guests. You will be responsible for developing relationships with guests, managing reservations, assisting guests' questions, and handling any issues that may arise during their stay.We are looking for motivated and passionate...


  • Singapore CUBE HOSPITALITY PTE. LTD. Full time

    Roles & ResponsibilitiesThe Guest Relations Executive / Officer is an important role at Cube to ensure a positive and rewarding experience for our guests. You will be responsible for developing relationships with guests, managing reservations, assisting guests’ questions, and handling any issues that may arise during their stay.We are looking for motivated...


  • Singapore Hotel Nuve Pte. Ltd. Full time

    1. JOB DESCRIPTIONJob TitleGuest Relations ExecutiveJob Description & RequirementsJob SummaryResponsible in satisfying hotel guests' needs through attending to their enquiries and providing solutions and good customer service.Duties and ResponsibilitiesPerforms check-ins and check-outs.Ensure all reservations are entered in timely and accurate manner.Handles...


  • Singapore GOODWOOD PARK HOTEL Full time

    As a Guest Relations Officer, you will be one of the first point of contacts for all of our guest. You will be responsible for: Welcoming guests in a friendly, prompt, and professional manner.Registering guests, issue room keys, provide information on hotel services and room location.Communicate any outstanding guest requests or issues to management that may...


  • Singapore Harbour Ville Pte. Ltd. Full time

    Looking for a job that enable you to study and work at the same timeOur company is sponsoring for a Part-time Hospitality Diploma course that enable you to do that.Job DescriptionReview arrival/departure guest listsAttend to special guests (e.g. VIPs) and answer their inquiriesProvide information about amenities, area and venues and promote...


  • Singapore GOODWOOD PARK HOTEL Full time

    As a Guest Relations Officer, you will be one of the first point of contacts for all of our guest. You will be responsible for: Welcoming guests in a friendly, prompt, and professional manner.Registering guests, issue room keys, provide information on hotel services and room location.Communicate any outstanding guest requests or issues to management that...


  • Singapore HARBOUR VILLE PTE. LTD. Full time

    Roles & ResponsibilitiesLooking for a job that enable you to study and work at the same time?Our company is sponsoring for a Part-time Hospitality Diploma course that enable you to do that.Job Description Review arrival/departure guest lists Attend to special guests (e.g. VIPs) and answer their inquiries Provide information about amenities, area and...


  • Singapore Parkroyal Serviced Residences Pte. Ltd. Full time

    Position summary statement:To oversee the smooth operation, management and overall performance of the Front Office Department. To also deliver maximum resident satisfaction by ensuring a consistently high standard of customer service within the department. Has a direct line of authority over all the Front Office.Primary Responsibilities:. Maintain a high...


  • Singapore La D'oro Pte. Ltd. Full time

    Job DescriptionWe are looking for outgoing and dynamic individual to join us as Guest Relations Executives!Responsibilities:Work closely with the managers in front desk operations managementAnswer calls, note down booking reservations and update accordinglyCoordinate private events for large group reservationsEnsure prompt and polite service in greeting...


  • Singapore Mizuki F & B Pte. Ltd. Full time

    Job Description :We are looking for outgoing and dynamic individual to join us as Restaurant Guest Relations Executives!Responsibilities:Work closely with the managers in front desk operations managementAnswer calls, note down booking reservations and update accordinglyCoordinate private events for large group reservationsEnsure prompt and polite service in...


  • Singapore ACKC CONSULTANCY PTE. LTD. Part time

    Position Overview: We are seeking a professional and courteous Part-Time Guest Relations Executive to provide high-quality service to our hotel guests. This role is crucial in creating a welcoming atmosphere and ensuring that guest experiences exceed expectations from arrival through departure. The successful candidate will be responsible for guest...


  • Singapore ACKC CONSULTANCY PTE. LTD. Full time

    Position Overview: We are seeking a professional and courteous Part-Time Guest Relations Executive to provide high-quality service to our hotel guests. This role is crucial in creating a welcoming atmosphere and ensuring that guest experiences exceed expectations from arrival through departure. The successful candidate will be responsible for guest...


  • Singapore Treetops Executive Residences Full time

    Candidate must have at least a Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Hospitality/Tourism/Hotel Management or equivalent qualifications.At least 5 Year(s) of working experience in the related field is required for this position.Preferably Managerial experience in Customer Service or...


  • Singapore Stafflink Services Pte Ltd Full time

    Job DescriptionTasks/Responsibilities: To work with the concierge team to perform front-facing reception/ concierge duties To provide a warm., sincere and friendly welcome and guest experienceTo ensure eye contact, warm smile and a polite, formal tone with all transactions.To support guest queries and VIPs in a prompt, positive, and friendly mannerTo respond...


  • Singapore Sweet Neem Fine Dining Pte. Ltd. Full time

    Job Scope:- Assign guests to tables, maximising utilisation of the space to the best advantage- Ensure every guest is greeted warmly, seated promptly, and well attended to- Work with Manager to receive and coordinate all reservations and special requests - Provide good customer service and respond efficiently and tactfully to guests' complaints, requests,...


  • Singapore Capella Hotel, Singapore Full time

    Position OverviewBased in The Living Room, the role of the Capella Culturist is to offer our guests an exclusive concierge service that is accurate, courteous, efficient and tailored to the individual requirements of our guests. He/she is responsible for assisting every guest with dining, transportation, entertainment and requests or any other needs. The...


  • Singapore MIZUKI F & B PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description :We are looking for outgoing and dynamic individual to join us as Restaurant Guest Relations Executives!Responsibilities:Work closely with the managers in front desk operations managementAnswer calls, note down booking reservations and update accordinglyCoordinate private events for large group reservationsEnsure...


  • Singapore Treetops Executive Residences Full time

    Job DescriptionResponsibilities:Handle checking-in and checking-out of guests.Provide personalized, warm and attentive service to guests, always ensuring that guests have an enjoyable experienceSupervise, monitor and evaluate the service standards provided by the Guest Services teamCommunicate actively and closely with the team to ensure follow ups are...


  • Singapore Shangri-la Hotel Limited Full time

    At Shangri-La Singapore we are a heart-warming family. We share something powerful â€' our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing...


  • Singapore Three Management Pte. Ltd. Full time

    Job SummaryResponsible in satisfying hotel guests' needs through attending to their enquiries and providing solutions and good customer service.Duties and ResponsibilitiesPerforms check-ins and check-outs.Ensure all reservations are entered in timely and accurate manner.Handles guests enquires and complaints.Attend to customer's need and ensure customer...