Telephone Operator/Call Center

Roles & ResponsibilitiesJob Highlights Career development opportunities Attractive salary that commensurate with experience and skillsJob Description Manage incoming calls, perform telephone screening. Take and pass on telephone messages promptly Assist internal communication issues Handle administrative and clerical work Provide administrative...

Job HighlightsCareer development opportunitiesAttractive salary that commensurate with experience and skillsJob DescriptionManage incoming calls, perform telephone screening.Take and pass on telephone messages promptlyAssist internal communication issuesHandle administrative and clerical workProvide administrative support to the Operations...

Job responsibilitiesCo-ordinate the servicing, repairs and monitoring of smooth operations of Fault Management Centre, location is west of SingaporeTo act and respond to faults / incidents / complains as per established SOPGenerating Fault ReportingSupport in other roles as may be instructed by facility supervisorRequirementsAt least three (3) O' level...

Responsibilities :Answering help desk telephones and email, and responding to basic customer inquiriesAssisting customers in resolving basic technical issues by providing scripted guidance regarding software and hardware issuesAbility to resolver/refer complex technical problems through defined escalation processIdentify, evaluate and priorities customer's...

Main Responsibilities Includes -Process all incoming and outgoing calls accurately and courteouslyRecords and controls accurately wake up callsPages guests in co-operation with concerned departmentsAssists guests with international calls and directory queriesAttends to all guest queries and requests promptly, calls guests by name whenever possibleHandles...

Roles & ResponsibilitiesJOB RESPONSIBILITIES Provide efficient telephone services by answering calls promptly and in a courteous and helpful manner. Ensure that telephone courtesy and techniques are put into practice. Take note of daily events and new instructions. Assist guests and staff on general enquiries and connection of overseas calls. Furnish...

Roles & ResponsibilitiesJob Responsibilities & Duties· Deliver personalized service over the telephone to customers in call centre on products, accounts, and services enquiries in an effective and efficient manner.· Ability to understand customers’ needs and provide appropriate solutions and attention· Identify cross-sell opportunities during customer...

JOB RESPONSIBILITIESProvide efficient telephone services by answering calls promptly and in a courteous and helpful manner.Ensure that telephone courtesy and techniques are put into practice.Take note of daily events and new instructions.Assist guests and staff on general enquiries and connection of overseas calls.Furnish maximum information related to the...

Roles & ResponsibilitiesAnswer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or...

Job Description:Manage day-to-day call center operation of logistics/e-commerce businessEnsure smooth running of daily processes to meet service commitment levelAssists with taking agents' calls if they can't handle the workloadOversee and drive team to achieving related KPIs and overall performanceEnsure that all agents are working effectively and follow...

Roles & ResponsibilitiesJob Description:As a Call Center Representative, you will be the first point of contact for our customers, providing them with assistance, information, and support. Your responsibilities will include: Handling inbound and outbound calls in a timely and professional manner. Addressing customer inquiries, concerns, and complaints with...

Responsibilities:Able to answer calls and handle situations quickly and accurately with quality customer service levelEnsure guests receive the most cordial attention when they contact our hotlineAble to understand and handle guests' requests tactfully and smoothlyAssist with any basic requests such as invoicing, in-house restaurant enquiries, operating...

Roles & ResponsibilitiesFamiliar with all daily events taking place in the hotels, arrival/departure information, group movements, GTC arrivals/departures, current occupancies and those for the immediate period and key future dates, details of special hotel/company promotions and rates.Maintains updated and relevant information to handle guests'...

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check...

Job Description:As a Call Center Representative, you will be the first point of contact for our customers, providing them with assistance, information, and support. Your responsibilities will include:Handling inbound and outbound calls in a timely and professional manner.Addressing customer inquiries, concerns, and complaints with empathy and...

Roles & ResponsibilitiesEssential Duties & Responsibilities:· Manage the day to day email communication with customers and distributions· Provide quality customer service through reviewing, assessing and providing the response in a timely manner· Work with different business units to provide a one stop solution to the customers· Resolve feedback or...

Roles & ResponsibilitiesEssential Duties & Responsibilities:· Manage the day to day email communication with customers and distributions· Provide quality customer service through reviewing, assessing and providing the response in a timely manner· Work with different business units to provide a one stop solution to the customers· Resolve feedback or...

Roles & ResponsibilitiesTo consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery•To ensure accuracy and compliant for all customers’ requests•To successfully cross-buy the Bank’s products and services•To successfully migrate customers to Bank’s digital platform by understanding customers’...

SummaryThis position will assist in technical and contractual quality assurance on behalf of the client to ensure the leased Colocation Data Center is compliant to country, regional, global compliance, and technical standards. The role inputs into project management/governance, operations, and capacity management.The role includes responsibility for the...

We are looking for a highly motivated individual with call centre experienceAdecco is partnering our client, a leading bankThe Talent:Minimum GCE O-Level graduates with 1-2 years of call center experience.Able to commit to 44 hours per week (5.5 days of work)Job DescriptionProvide first call resolution to users who called into our hotline which is public...