Telephone Operator

3 weeks ago


Singapore DIRECT FUNERAL SERVICES PTE. LTD. Full time
Roles & Responsibilities

Job Highlights

  • Career development opportunities
  • Attractive salary that commensurate with experience and skills

Job Description

  • Manage incoming calls, perform telephone screening.
  • Take and pass on telephone messages promptly
  • Assist internal communication issues
  • Handle administrative and clerical work
  • Provide administrative support to the Operations Department
  • Coordinates daily operational activities
  • Close monitoring of jobs and provide necessary updates to clients
  • Responds to customers' feedback and inquiries, provide good client support and maintaining a good relationship
  • Prepare & process documents for submission to clients/ relevant authorities
  • Ensure timely submission & generating monthly reports
  • Perform general administrative duties as required
  • Assist in resolving customer enquires as required
  • Deliver work and service excellence at times
  • Respect the deceased, support the client and uphold the company's reputation at all times
  • Other ad-hoc duties as required

Candidates with Tele sales and call center experience prefered.


Tell employers what skills you have

Security Clearance
Sales
Microsoft Office
Verbal Communication
Telesales
Career Development
Administrative Support
Team Player
Customer Service
Screening
Service Excellence
Able To Work Independently
Call Center
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