Volunteer and Merchandise Manager

2 weeks ago


Singapore Society For The Prevention Of Cruelty To Animals, Singapore Full time

The Volunteer & Merchandise Manager is responsible for overseeing all aspects of volunteer programmes within the SPCA, developing the SPCA's volunteer management and engagement strategies. He/she also supports the Community Engagement team with curating, developing, and optimising the placement of SPCA's merchandise.

The responsibilities include but are not limited to:

  • Developing volunteer recruitment strategies and reactivation strategies for passive volunteers.
  • Reviewing and developing volunteer management practices.
  • Developing and conducting volunteer training and recognition programmes.
  • Identifying opportunities for volunteer partnerships with social service organisations, community stakeholders, corporate partners and government agencies.
  • Working with other departments to identify our volunteer needs and training strategies.
  • Assigning volunteers to specific roles and projects based on their skills and interests.
  • Coordinating volunteer scheduling and ensuring adequate volunteer involvement in activities/events.
  • Building and maintaining relationships with volunteers and garnering their feedback to better improve our volunteer management strategies.
  • Assisting in resolving conflicts/ grievances of volunteers.
  • Ensuring a proper feedback loop between volunteers and staff they work closely with to better monitor volunteer performance and provide feedback and support where required.
  • Maintaining accurate records of volunteer information.
  • Generating monthly reports on volunteer activities.
  • Working with partners, vendors and volunteers to develop new merchandise that is aligned with SPCA's brand and appealing.
  • Updating monthly sales records.
  • Maintaining inventory and managing the SPCA Merchandise Store (online and offline).
  • Reaching out to corporates and malls for potential locations for external merchandise sales

Others

  • Providing support for ad-hoc events and SPCA-led projects.

Qualifications and Requirements

  • Education: Diploma or Degree in any related field.
  • Experience: Minimum 2 years in a similar position
  • Able to work independently and in teams, meticulous and detail oriented.
  • Good communication and strong interpersonal skills.
  • Able to communicate well in written and spoken English.
  • Passion for animal welfare
  • Preferred: Prior experience in volunteer management

Interested candidates please send your resume with a cover letter and expected salary to . We regret that only short-listed applicants will be notified.

Please note that for all positions, you must be prepared to travel to . Please check to make sure that the distance is not too far for you to travel before applying.


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