Assistant Manager/Senior Executive, Volunteer Management

3 weeks ago


Singapore Persatuan Pemudi Islam Singapura (ppis) Full time

Responsibilities:

a) Strategy & Conceptualisation

  • Evaluate, enhance and implement volunteer management strategy, policies and processes (e.g. volunteer training, development, recognition, engagement)
  • Identify emerging approaches in volunteer management and evaluate volunteerism trends and impact which will value add to the volunteer engagement strategies and approaches
  • Review PPIS' volunteer continuity plan as part of the organisation's business continuity plan
  • Identify new volunteer opportunities and maintain existing collaborations with other community stakeholders and government agencies

b) Recruitment

  • Assess volunteer needs for the various departments
  • Develop methodology in assessment of volunteers and volunteer assignments for effective matching of projects and scope of contribution

c) Engagement

  • Managing volunteer communications such as emails, EDMs, event invitations, newsletters, etc
  • Leverage impact measurement tools to track volunteer engagement at events/programmes/activities
  • Evaluate the contribution of volunteers on an annual basis
  • Plan and implement formal and informal volunteer recognition activities to recognise the contribution of volunteers to the organisation

d) Training and Development

  • Provide appropriate level of orientation and supervision
  • dentify suitable training and development platforms for volunteers

e) Administrative / Reporting

  • Develop Volunteer Programme materials (such as applications, procedures, volunteer regulations, orientation handbooks, etc)
  • Managing and maintaining the volunteer database and records
  • Administer and monitor expenditures for the volunteer programme against the approved budget
  • Oversee annual reporting on the contributions of the volunteer programme to the organisation

Requirements

  • Bachelor's Degree in relevant field
  • At least 2 years' experience in the social services or non-profit industry, with a focus on volunteer management
  • Experience in Volunteer CRM and/or Marketing is preferred
  • Good interpersonal skills and can work and lead in a team setting
  • Good organisation, administrative and project management skills


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