Telephone Operator

1 week ago


Singapore Hotel Royal Limited Full time

JOB RESPONSIBILITIES

  • Provide efficient telephone services by answering calls promptly and in a courteous and helpful manner.
  • Ensure that telephone courtesy and techniques are put into practice.
  • Take note of daily events and new instructions.
  • Assist guests and staff on general enquiries and connection of overseas calls.
  • Furnish maximum information related to the Hotel to guests or other related parties, provided that the information is not deemed confidential such as management policies, rules and regulations and guest's information.
  • Transmit or relay accurately and promptly all messages requested by guests and staff.
  • Perform other duties as and when assigned by the Management.

JOB REQUIREMENTS

  • Possess at least a GCE N' / O' Level or equivalent.
  • At least 1 year of experience in related field.
  • Excellent in communication and interpersonal skills.
  • Proficient in Microsoft Office.
  • Preferably able to communicate English, Mandarin and local dialects such as Cantonese, Hokkien and Teochew to attend to hotel guests from China, Taiwan and Asia Pacific countries.
  • Willing to take on a three (3) rotating shifts jobs.
  • Able to work 6 days work week including Saturdays, Sundays and Public Holidays.

OTHER INFORMATION

  • Yearly increment
  • Annual Wage Supplement
  • Incentives such as 2nd Tier Payment, Long Service Award and Extra Mile Award etc
  • Outpatient medical benefits
  • Dental benefits

ABOUT US

Hotel Royal Limited was incorporated in Singapore in 1968 to carry on the business of a hotelier. It located right in the heart of Singapore's most exclusive district and is only minutes away from the renowned shopping and entertainment haven of Orchard Road. The Novena MRT Station is within 8 minutes walking distance from the hotel. Public transport such as taxis & buses are also easily available from the hotel's main entrance to bring guests to all parts of Singapore. We have been awarded several gold awards with the National Crime Prevention Council over the past years since 1997 for excellent security practices.


  • Telephone Operator

    1 week ago


    Singapore Direct Funeral Services Pte. Ltd. Full time

    Job HighlightsCareer development opportunitiesAttractive salary that commensurate with experience and skillsJob DescriptionManage incoming calls, perform telephone screening.Take and pass on telephone messages promptlyAssist internal communication issuesHandle administrative and clerical workProvide administrative support to the Operations...

  • Telephone Operator

    Found in: Talent SG 2A C2 - 1 week ago


    Singapore DIRECT FUNERAL SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesJob Highlights Career development opportunities Attractive salary that commensurate with experience and skillsJob Description Manage incoming calls, perform telephone screening. Take and pass on telephone messages promptly Assist internal communication issues Handle administrative and clerical work Provide administrative...

  • Telephone Operator

    18 hours ago


    Singapore Kim Yew Integrated Pte. Ltd. Full time

    Job responsibilitiesCo-ordinate the servicing, repairs and monitoring of smooth operations of Fault Management Centre, location is west of SingaporeTo act and respond to faults / incidents / complains as per established SOPGenerating Fault ReportingSupport in other roles as may be instructed by facility supervisorRequirementsAt least three (3) O' level...

  • Telephone Operator

    3 days ago


    Singapore Hotel Royal Limited Full time

    JOB RESPONSIBILITIESProvide efficient telephone services by answering calls promptly and in a courteous and helpful manner.Ensure that telephone courtesy and techniques are put into practice.Take note of daily events and new instructions.Assist guests and staff on general enquiries and connection of overseas calls.Furnish maximum information related to the...

  • Telephone Operator

    Found in: Talent SG 2A C2 - 7 hours ago


    Singapore KIM YEW INTEGRATED PTE. LTD. Full time

    Roles & ResponsibilitiesJob responsibilities Co-ordinate the servicing, repairs and monitoring of smooth operations of Fault Management Centre, location is west of Singapore To act and respond to faults / incidents / complains as per established SOP Generating Fault Reporting Support in other roles as may be instructed by facility supervisorRequirements ...

  • Telephone Operator

    Found in: Talent SG 2A C2 - 2 days ago


    Singapore LVND HOTELS PTE. LTD. Full time

    Roles & Responsibilitiesibis Styles Hotel is an International Brand Hotel. Ideal for anyone who has the ambition to grow within the company and have the opportunity for career progression.At least 1 year of experience in a similar capacity in the hospitality industry.Responsibilities Responsible for the daily operation and to ensure a consistently high...

  • Telephone Operator

    6 days ago


    Singapore Parkroyal Pickering Hotel Pte. Ltd. Full time

    Responsibilities:Able to answer calls and handle situations quickly and accurately with quality customer service levelEnsure guests receive the most cordial attention when they contact our hotlineAble to understand and handle guests' requests tactfully and smoothlyAssist with any basic requests such as invoicing, in-house restaurant enquiries, operating...

  • Telephone Operator

    2 weeks ago


    Singapore Shangri-la Hotel Limited Full time

    Roles & ResponsibilitiesFamiliar with all daily events taking place in the hotels, arrival/departure information, group movements, GTC arrivals/departures, current occupancies and those for the immediate period and key future dates, details of special hotel/company promotions and rates.Maintains updated and relevant information to handle guests'...


  • Singapore St. Regis Hotel Singapore Full time

    Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into...

  • Butler Service Agent

    Found in: Talent SG 2A C2 - 4 days ago


    Singapore ST. REGIS HOTEL SINGAPORE Full time

    Roles & Responsibilities Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all...

  • Telephone Operator

    Found in: Talent SG 2A C2 - 2 days ago


    Singapore SHANGRI-LA HOTEL LIMITED Full time

    Roles & ResponsibilitiesRoles & Responsibilities Familiar with all daily events taking place in the hotels, arrival/departure information, group movements, GTC arrivals/departures, current occupancies and those for the immediate period and key future dates, details of special hotel/company promotions and rates. Maintains updated and relevant information to...

  • Telephone Agent

    1 week ago


    Singapore The Ritz-carlton, Millenia Singapore Full time

    Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check...

  • Telephone Operator

    1 week ago


    Singapore Hoi Hup Novena Pte. Ltd. Full time

    Organization DescriptionAt Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about...

  • Butler Service Agent

    Found in: beBee S SG - 2 days ago


    Singapore Marriott International Full time

    Job Number 24074740Job Category Rooms & Guest Services OperationsLocation The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAnswer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone...

  • Butler Service Agent

    Found in: beBee S SG - 3 days ago


    Singapore Marriott Full time

    Job Number 24074740 Job Category Rooms & Guest Services Operations Location The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or...

  • Telephone Operator

    1 hour ago


    Singapore Lvnd Hotels Pte. Ltd. Full time

    ibis Styles Hotel is an International Brand Hotel. Ideal for anyone who has the ambition to grow within the company and have the opportunity for career progression.At least 1 year of experience in a similar capacity in the hospitality industry.ResponsibilitiesResponsible for the daily operation and to ensure a consistently high standard of guest...

  • Telephone Operator

    1 week ago


    Singapore Wsh Experts Pte. Ltd. Full time

    ResponsibilitiesRespond to general enquiries on licensing-related matters such as whether the caller needs to apply for a licence and the criteria, conditions for each licence and operating hours, modes of payment and counter operation hoursProvide customer service support for all licensing related enquiriesAssist callers in resolving any general...


  • Singapore Triangle Auto Pte Ltd Full time

    Job DescriptionEnsure smooth daily operations of reception counter,Monitor and ensure that the reception area is kept tidy.Receive and greet visitors professionally and in a courteous manner and manager courier services.Handle incoming calls in professional manner and direct it to the appropriate person.Manage office supplies.Maintain and order pantry stocks...

  • Admin cum Telephone Operator

    Found in: Talent SG 2A C2 - 1 week ago


    Singapore TRIANGLE AUTO PTE LTD Full time

    Roles & ResponsibilitiesJob Description Ensure smooth daily operations of reception counter, Monitor and ensure that the reception area is kept tidy. Receive and greet visitors professionally and in a courteous manner and manager courier services. Handle incoming calls in professional manner and direct it to the appropriate person. Manage office...


  • Singapore Thomson Medical Pte. Ltd. Full time

    ResponsibilityResponsible to handle all inbound and outbound calls.Job DescriptionTo deliver one-stop customer service via phone in a consistent and professional manner by embracing our core valuesLogging of service requests, complaints and enquiriesEnsure follow up and fulfill promises made to our customersEnsure all referrals are keyed in a timely manner...