Butler Service Agent
2 weeks ago
- Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices.
- Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension.
- Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction.
- Provide information to guests about room features, property amenities, and areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system.
- Assist guests with accessing internet and guestroom entertainment.
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation.
- Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others, and support team to reach common goals.
- Comply with quality assurance expectations and standards.
Tell employers what skills you have
Upselling
Customer Service Oriented
Entertainment
Quality Assurance
Housekeeping
Property
Telephony
Good Communication Skills
Service Desk
Operating Systems
Customer Satisfaction
Customer Service
Directing
Customer Orientation
Able To Work Independently
-
Butler (Hotel Customer Service)
4 weeks ago
Singapore MARINA BAY SANDS Full timeJOB SCOPEPerfect for candidates starting a career in the world of luxury hospitality, members of Marina Bay Sands Butler Services Team offer contemporary ultra-luxurious butler service with a strong commitment to create unforgettable memories for our very important guests within the Marina Bay Sands.The new hire will be expertly trained to carry out tasks to...
-
Butler (Hotel Customer Service)
3 weeks ago
Singapore MARINA BAY SANDS Full timeJOB SCOPEPerfect for candidates starting a career in the world of luxury hospitality, members of Marina Bay Sands Butler Services Team offer contemporary ultra-luxurious butler service with a strong commitment to create unforgettable memories for our very important guests within the Marina Bay Sands.The new hire will be expertly trained to carry out tasks to...
-
Butler Service Agent
2 weeks ago
Singapore Marriott Full timeJob Number Job Category Rooms & Guest Services OperationsLocation The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, SingaporeSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAnswer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station....
-
Butler Service Agent
2 weeks ago
Singapore Marriott International Full timeJob Number Job Category Rooms & Guest Services OperationsLocation The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAnswer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard...
-
Butler / Snr Butler
3 weeks ago
Singapore Mount Elizabeth Hospital Full timeThe RoleTo perform all aspects of Butler operations. To provide efficient and reliable butler service to patients in accordance with the policies standards and guidelines set by Mount Elizabeth Hospital. To work closely with the Nursing Department (eg: Ward-clerks and nurses on duty)Key accountabilitiesProvide a high standard of personalised service to...
-
Butler
3 weeks ago
Singapore Suns Pte. Ltd. Full timeResponsible for acting as the face of the company in the lounge as a professional butlerTo manage all front-of-house activities with a highly values professional standards and servicesTo usher clients to the lounge area / meeting rooms, and engage in small chats with clientsProvide clients with the menu, take all food and beverage orders, prepare the food...
-
Butler Service Agent
2 weeks ago
Singapore Marriott International Full timeJob Number 24074740Job Category Rooms & Guest Services OperationsLocation The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYAnswer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone...
-
Butler
3 weeks ago
Singapore Shangri-la Hotel Limited Full timeAt Shangri-La Singapore we are a heart-warming family. We share something powerful â€' our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and every one with honor, as kin, as family. We strive to be the preferred employer by providing...
-
Manor Culturist
2 weeks ago
Singapore Capella Hotel, Singapore Full timePosition OverviewThe Manor Culturist is responsible for providing personalized service and assistance to guests staying in the Manors at Capella Singapore. From coordinating arrivals and departures to arranging special requests and ensuring guest satisfaction. The Manor Culturist plays a crucial role in creating a perfect curated stay for the guests.The...
-
Assistant Manager, Butler Services
1 day ago
Singapore Capella Hotel, Singapore Full timeJob SummaryThe Assistant Manager, Manor Culturist manages a team of Manor Culturist whom provide personalized service and assistance to guests staying in the Manors at Capella Singapore. From coordinating arrivals and departures to arranging special requests and ensuring guest satisfaction, managing the team of Manor Culturist plays a crucial role in...
-
Private Driver Cum Butler
3 weeks ago
Singapore Trific Solutions Pte. Ltd. Full timeExciting Opportunity: Private Driver Cum Butler Wanted! Are you a skilled and reliable individual with a passion for providing top-notch service Join our prestigious Chinese Family as a Private Driver Cum Butler!Responsibilities:???? Fetch kids to school and family members to various appointments and activities.???? Purchase daily food items and drinks for...
-
Personal Assistant
3 weeks ago
Singapore Linktime Digital Tech Pte. Ltd. Full timeWe are seeking a highly organised and proactive individual to join our team as a Personal Assistant/Butler. The successful candidate will play a pivotal role in managing the day-to-day affairs of the household, providing support to the executive and ensuring smooth operations both domestically and professionally.Key Responsibilities:. Manage the household...
-
airport customer services agents
1 day ago
Singapore China Eastern Airlines Co. Ltd., Singapore Branch Full timeCUSTOMER SERVICES AGENTS (FULL NAME - NIGHT SHIFT)You play a vital role in creating a memorable experience for all our passengers. As a Customer Services agent, you may be assigned different roles such as checking-in, greeting passengers upon their arrival and ensuring a smooth departure process. You could also be called upon to assist with special...
-
Personal Assistant
3 weeks ago
Singapore LINKTIME DIGITAL TECH PTE. LTD. Full timeRoles & ResponsibilitiesWe are seeking a highly organised and proactive individual to join our team as a Personal Assistant/Butler. The successful candidate will play a pivotal role in managing the day-to-day affairs of the household, providing support to the executive and ensuring smooth operations both domestically and professionally.Key...
-
Minibar Service Agent
2 weeks ago
Singapore MARINA BAY SANDS Full timeJOB SCOPEOverviewJoin us in our pre-opening team. Curating a non-traditional minibar, a uniquely authentic MBS experience for our guests. Summary of Job ResponsibilitiesAs a Minibar Guest Service Agent, you are responsible for the handling and receiving of all inventories. You will also be responsible to ensure that all minibar carts are fully stocked for...
-
Minibar Service Agent
2 weeks ago
Singapore MARINA BAY SANDS Full timeJOB SCOPEOverviewJoin us in our pre-opening team. Curating a non-traditional minibar, a uniquely authentic MBS experience for our guests. Summary of Job ResponsibilitiesAs a Minibar Guest Service Agent, you are responsible for the handling and receiving of all inventories. You will also be responsible to ensure that all minibar carts are fully stocked for...
-
Housekeeping Service Agent
3 weeks ago
Singapore Hotel Royal Limited Full timeJOB SCOPEHousekeeping Service Agent will be responsible to perform routine duties in cleaning and servicing of public areas under the supervision of the Floor Supervisor.JOB RESPONSIBILITIESCleans and maintain hotels facilities, offices, public area, water fountain at the Front Lobby and Drive-In Areas.Replenish all supplies including toilet paper and soaps...
-
Door Service Agent
3 weeks ago
Singapore Singapore Marriott Tang Plaza Hotel Full timeJOB SUMMARYBeing the first impression of all guests at the Driveway, the Door Service Agent shall assist guests at the Hotel's Forecourt. Co-ordinate with the Bell Service Agents in loading and unloading of the guest's luggage from their cars / taxi but primarily to open their doors and offer parking spaces when appropriate. Co-ordinate with valet service...
-
Reservations Agent
3 weeks ago
Singapore Andaz Singapore Full timeCome join us to express your Andaz as Reservations Agent if the following describes you.You are service-oriented and passionate in achieving customer satisfaction. You are also a good team-player and at the same time a confident individual, willing to learn and take on new challenges. As the Reservation Agent, you will be responsible to provide an excellent...
-
Door Service Agent
3 weeks ago
Singapore SINGAPORE MARRIOTT TANG PLAZA HOTEL Full timeRoles & ResponsibilitiesJOB SUMMARYBeing the first impression of all guests at the Driveway, the Door Service Agent shall assist guests at the Hotel’s Forecourt. Co-ordinate with the Bell Service Agents in loading and unloading of the guest’s luggage from their cars / taxi but primarily to open their doors and offer parking spaces when appropriate....