Door Service Agent

2 weeks ago


Singapore SINGAPORE MARRIOTT TANG PLAZA HOTEL Full time
Roles & Responsibilities

JOB SUMMARY

Being the first impression of all guests at the Driveway, the Door Service Agent shall assist guests at the Hotel’s Forecourt. Co-ordinate with the Bell Service Agents in loading and unloading of the guest’s luggage from their cars / taxi but primarily to open their doors and offer parking spaces when appropriate. Co-ordinate with valet service associates in parking guest’s car.


JOB DUTIES & RESPONSIBILITIES

1. Assisting guests and patrons by opening of car doors for guest and patrons at all times. Greeting guests with the right verbiage and to be warm and friendly at all times.

2. Communicate with Bell Service Agents for luggage assistance and escorting guests to Front Desk.

3. Ensure all ‘No Parking Zones’ are cleared to ensure smooth flow of traffic. Ensure the traffic at the hotel’s Forecourt is clear at all times with no congestion.

4. Ensure that there is always taxis available for guests’ usage.

5. Ensure all Valet tickets are issued and recorded by running serial order without exceptions. Ensure all payments received for Valet to be handed over to Front Desk for proper tracking.

6. Attend daily briefing and 15 minutes training.

7. Understanding hotel’s safety features and procedures.

8. Provide general information, places of interest / directions, and hotel’s information to guest.

9. Report any incident/s to Front Office Managers and Bell Captain on duty.

10. Maintain the condition and cleanliness of the hotel’s Forecourt at all times.

11. Maintain the condition and cleanliness of the Marriott and Singapore’s Flag and report abnormalities to Bell Captain and Front Office Managers.

12. Maintain effective service in line with the hotel’s Corporate Image:

- Company’s Grooming Standard

- Standard Operation Procedures

- Departmental Policies

- Corporate Policies

13. Cash/Bank Handling

- Process all payment methods in accordance with Accounting procedures and
policies.

- Follow property control audit standards and cash handling procedures (e.g., blind drops).

- Count bank at end of shift, complete designated cashier reports, resolve any
discrepancies, drop off receipts, and secure bank.

- Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.

- Transport bank to/from assigned workstation, following security procedures.

- Set up and organize cashier workstation with designated supplies, forms, and
resource materials; and maintain cleanliness of workstation at all times.

14. To ensure and follow established procedures and compliance as per LSOP guidelines.

15. Any other duties as may be assigned from time to time.


JOB REQUIREMENTS

  • Minimum N level qualification.
  • Have at least some service industry experience.
  • Great communication skills & interpersonal skills in dealing with internal & external guests.
  • General knowledge of the city.
  • Willingness to learn.
  • Able to start work within short notice period.

Tell employers what skills you have

Concierge Services
Quality Assurance
Interpersonal Skills
Property
Unloading
Transportation
Communication Skills
Wellbeing
Customer Service
Safety Training
Hospitality
  • Door Service Agent

    2 weeks ago


    Singapore Singapore Marriott Tang Plaza Hotel Full time

    JOB SUMMARYBeing the first impression of all guests at the Driveway, the Door Service Agent shall assist guests at the Hotel's Forecourt. Co-ordinate with the Bell Service Agents in loading and unloading of the guest's luggage from their cars / taxi but primarily to open their doors and offer parking spaces when appropriate. Co-ordinate with valet service...

  • Service Technician

    3 weeks ago


    Singapore ONE VOGUE PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description: Carry out scheduled maintenance on automatic door parts, mechanical and electronic access control system. Handle on-site commissioning and troubleshooting work on as well as system diagnostics for ensuring smooth operation. Providing service and customer support during field visits. Making appropriate...


  • Singapore One Vogue Pte. Ltd. Full time

    Job Description:Carry out scheduled maintenance on automatic door parts, mechanical and electronic access control system.Handle on-site commissioning and troubleshooting work on as well as system diagnostics for ensuring smooth operation.Providing service and customer support during field visits.Making appropriate recommendations and feasible solutions to...

  • Door Ambassador

    2 weeks ago


    Singapore Marina Properties Private Limited Full time

    At Pontiac Land, our Human Capital Vision is:Each individual valued, respected and contributing.Each team cohesive, learning and aligned.Each leader serving, coaching and modelling excellence.Exciting benefits and opportunities await talents who join us! We seek to offer the following:A nurturing and team-based culture, with structured training and career...


  • Singapore MARINA BAY SANDS Full time

    JOB SCOPEOverviewJoin us in our pre-opening team. Curating a non-traditional minibar, a uniquely authentic MBS experience for our guests. Summary of Job ResponsibilitiesAs a Minibar Guest Service Agent, you are responsible for the handling and receiving of all inventories. You will also be responsible to ensure that all minibar carts are fully stocked for...


  • Singapore MARINA BAY SANDS Full time

    JOB SCOPEOverviewJoin us in our pre-opening team. Curating a non-traditional minibar, a uniquely authentic MBS experience for our guests. Summary of Job ResponsibilitiesAs a Minibar Guest Service Agent, you are responsible for the handling and receiving of all inventories. You will also be responsible to ensure that all minibar carts are fully stocked for...


  • Singapore Hotel Royal Limited Full time

    JOB SCOPEHousekeeping Service Agent will be responsible to perform routine duties in cleaning and servicing of public areas under the supervision of the Floor Supervisor.JOB RESPONSIBILITIESCleans and maintain hotels facilities, offices, public area, water fountain at the Front Lobby and Drive-In Areas.Replenish all supplies including toilet paper and soaps...

  • Guest Service Agent

    2 weeks ago


    Singapore Link Hotel Singapore Pte Ltd Full time

    Position Summary: The Guest Service Agent/Executive plays a key role in ensuring positive guest experiences by providing exceptional customer service at all touch points of the guest's stay.Key Responsibilities:Check-In/Check-Out:Greet guests upon arrival, assist with check-in procedures, and provide relevant information about the hotel's services and...

  • Reservations Agent

    2 weeks ago


    Singapore Andaz Singapore Full time

    Come join us to express your Andaz as Reservations Agent if the following describes you.You are service-oriented and passionate in achieving customer satisfaction. You are also a good team-player and at the same time a confident individual, willing to learn and take on new challenges. As the Reservation Agent, you will be responsible to provide an excellent...


  • Singapore ACHIEVE CAREER CONSULTANT PTE LTD Full time

    MNC company located at Gul Lane looking for Logistics Customer Service AgentReporting to: Customer Service ManagerLocation: Gul Lane (Tuas)/ Ubi MRTResponsibilities: Process customer orders/enquiries daily by Email, fax, or phone call. Coordinate and correspond to customer/sales order status. Coordinate with internal department to ensure smooth...

  • Guest Services Agent

    2 weeks ago


    Singapore Daisho Development Singapore Pte Ltd Full time

    Be a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.As a Guest Services Agent for Service Express, you will be tasked to: Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices.Operate...

  • Guest Services Agent

    2 weeks ago


    Singapore Paradox Clarke Quay Pte. Ltd. Full time

    The main responsibilities and tasks of this position are listed as, but not limited to the following:Organize and manage the Front Desk Counter with tact and diplomacy.Check VIP/Wedding rooms are blocked for arrival.Check room change book for any room change to follow up.Check and resolve traces.Prepare and tally show rooms available.To monitor for Travel...

  • Sales Executive

    2 weeks ago


    Singapore 99 Pte. Ltd. Full time

    About us99 Group is a leading real estate technology company that operates real estate portals across South East Asia, specializing in digital property advertising. Headquartered in Singapore, it is currently operational in Singapore and Indonesia and employs over 350 employees. In Singapore, 99 Group operates , and , while in Indonesia, it operates and...

  • Sales Executive

    3 weeks ago


    Singapore 99 PTE. LTD. Full time

    Roles & ResponsibilitiesAbout us99 Group is a leading real estate technology company that operates real estate portals across South East Asia, specializing in digital property advertising. Headquartered in Singapore, it is currently operational in Singapore and Indonesia and employs over 350 employees. In Singapore, 99 Group operates 99.co, SRX.com.sg and...


  • Singapore PARADOX CLARKE QUAY PTE. LTD. Full time

    Roles & ResponsibilitiesThe main responsibilities and tasks of this position are listed as, but not limited to the following: Organize and manage the Front Desk Counter with tact and diplomacy. Check VIP/Wedding rooms are blocked for arrival. Check room change book for any room change to follow up. Check and resolve traces. Prepare and tally show rooms...

  • Reservations Agent

    4 days ago


    Singapore Teleport Asia Pacific Pte. Ltd. Full time

    Reservations AgentThe primary role is to provide professional customer service support via telephone or email correspondence, ensuring information furnished to guests are accurate and appropriate.Reservations agents are also expected to work with affiliates and chauffeurs to ensure timely reporting in assignment. He/she will ensure data entry is seamless.Job...

  • Service Crew

    2 weeks ago


    Singapore RGF HR Agent Recruitment Full time

    Our Client:Our client is one of the most coveted dining establishments in Singapore, this restaurant specializes in offering exquisite Italian cuisine. They are actively seeking for a Service Crew to join their dedicated team in Singapore.The Responsibilities:Greet guests promptly in a warm and friendly mannerInforming the Supervisor / Manager on customer...

  • Service Technician

    3 weeks ago


    Singapore Assa Abloy Entrance Systems Singapore Pte. Ltd. Full time

    1. Field Service Operations:a. Carry out schedule and retrofits automatic door parts mechanical, electrical and electronicb. Troubleshoot and conduct site check on the automatic entrance and propose parts recommendations for user considerationc. Provide site report to client for the purpose of completion of works,d. Testing/commissioning. Decommissioning and...

  • Email Agent

    4 days ago


    Singapore U3 Infotech Pte. Ltd. Full time

    Job Description: As an Email Agent, you will be responsible for responding to customer inquiries, resolving issues, and providing support via email. You will work closely with our customer service team to ensure that all customer inquiries are addressed promptly and professionally. This role requires strong written communication skills, attention to detail,...

  • Accounting Manager

    5 days ago


    Singapore RGF HR Agent Recruitment Full time

    Our Client Service/Product: Electronic components The Responsibilities:・Oversee the daily operation and function of the accounting and HR/admin processes ・Ensure proper documentation for claim and approval submission ・In charge of the Accounting software (ERP) and handle all accounting matters ・Ensure timely preparation of monthly closing report by...