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IT Support Role

1 month ago

Singapore Recruit Express Pte Ltd Full time

Job Title: IT Support Role (Up to $2900, Central, MNC)

 

We are hiring under Recruit Express headcount and you will be deployed to:

 

Location: Central

Pay: $ 2500 - 2900

Duration: Monday to Friday

Working Hours: 8:30 am to 6 pm

 

Responsibilities:

  • Serve as the primary contact for IT related problems and issues for other colleagues.
  • Install, configure, and upgrade software and operating systems.
  • Investigate, troubleshoot and resolve escalated hardware and software problems on computer systems.
  • Maintain accurate inventory database, repair log and activity log
  • Enforce company’s guidelines and policies
  • Manage user accounts and set permissions
  • Coordinate off-site repairs with external vendors
  • Monitor emerging trends that develop in the ticketing system
  • Assist with network implementation projects
  • Coordinate off-site repairs with external vendors
  • Contribute to the company’s knowledge base
  • Communicate well with customers and members of the team, display a confident and self-motivated approach
  • Strong time management and prioritization skills in a multi-tasking environment
  • Ability to work well in a team environment, support other members of the team as they support our customers
  • Ability to be calm and think clearly under pressure
  • Aptitude for analytical problem resolution, troubleshooting skills and approaches
  • Ability to occasionally work extended hours, including evenings and weekend hours to meet project deadlines or resolve issues

 

Requirements:

  • Previous corporate experience preferred
  • Technical support experience
  • Experience in creating and maintaining documentation, processes, and procedures

 

 

Interested applicants, please Email

 

Venessa Goh Wee Ni

Email Address: venessagoh@recruitexpress.com.sg

Outsourcing Team

Recruit Express Pte Ltd

EA Licence No: 99C4599

 

We regret that only shortlisted candidates will be contacted.

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