Group Account Director

2 weeks ago

Singapore JONES LANG LASALLE PROPERTY CONSULTANTS PTE LTD Full time
Roles & Responsibilities

Group Account Director, IndustrialDUTIES AND RESPONSIBILITIESThe position requires the lead to develop short and long-term strategies for every account and alignment with Group Account Executive Strategy. Ensure the Account Managers develop Account Plan for their respective Accounts and meets all key performance indicators as set out in the management contract.Procurement and Vendor Management
  • Evaluate the vendor procurement and management practices of the various Accounts and ensure renegotiation and tendering, (including tender documentation; evaluation of tenders, and preparation of contracts) are in compliance with Client or JLL procurement guidelines
  • Benchmark services across similar properties within the country.
  • Co-ordinate and monitor the contractor management program
  • Ensure only JLL/Client approved vendors are providing service on-site, and their performance is monitored. Ensure the vendor performance is shared with the respective vendor.
Facilities Operations
  • Ensure every Account Manager & Site Lead has a good understanding of the contract, an Account Plan, and the KPI.
  • Ensure every staff has been trained/inducted on their job responsibility and clear understanding of their SOPs.
  • Implement building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems.
  • Ensure all Account complies with JLL/Client
  • Environment, Health & Safety standards
  • Equipment Reliability Management program
  • Soft Service standards and kept to the agreed level
  • Client-related service as mentioned in the contract agreement must comply.
  • Accountable for Account Leads to be trained & alignment with their Operations procedures to maintain high service standards.
  • Identify new value initiatives that will assist the client to achieve their corporate goals.
  • Ensure consistency in the JLL/Client policies & procedures have complied. The Site staff is updated on JLL & Client's technology platforms as well as the policies.
  • Accountable to Implement and comply with all internal management systems to high standards of quality assurance.
  • Ensure all Critical Environment (CEM) space is identified and agreed upon with the client. Ensure the CEM standards are in full compliance.
  • Responsible to implement a comprehensive energy management program.
  • Ensures that compliance with all regulatory local laws and guidelines are met as they relate to the operation of the building's infrastructure: strong understanding, commitment, and proven implementation experience in a regulatory environment, safety, and health safety programs and processes.
  • Ensure all Financial Management requirements are completed in a timely and accurate manner. Develop and ensure compliance with all Capex & Opex budgets for every account and the budget is timely shared with the client.
Talent Management
  • Create a high-performing, integrated team who are committed to delivering exceptional client results.
  • Critically analyze account managers' performance (account-based staff and "hosted" account staff) and build feedback into actionable development plans.
  • Work with the Delivery Organisation to provide performance feedback on staff who are "assigned" to accounts.
  • Manage Account Manager rotations in a proactive and structured manner to avoid any client disruption
  • Accountable for networking with diverse external candidates to improve the workforce talent.
  • Work with Account Lead and Account Directors to ensure account teams are participating in training and development programs and that succession planning is carried out annually.
  • Nurture & Develop Great Teams
  • Personal leadership - inspires trust, adapts, and learns
  • Passion for coaching and developing managers into exceptional leaders
  • Inspires and motivates toward new and stretch opportunities that are outside one's comfort zone to evolve as a leader
Risk Management
  • Assist in the implementation of a Facilities/Property risk management program that identifies major property risks including occupational EHS, operational services, procurement, legal and financial.
  • Ensure critical facilities risk assessments are regularly reviewed, mitigation plans are updated, and the staff is trained.
  • Ensure data integrity of all systems across the accounts and audit data from time to time
  • Develop guidelines and strategies to protect the health and safety of staff and others, and protect Jones Lang LaSalle and client reputations.
  • Ensure disaster recovery and business continuity plans are implemented and maintained across all accounts, and the staff is trained.
  • Ensure every account has a comprehensive Risk management program to ensure the reliability of operation on the site.

Project Management

  • Experience in Project management and tools
  • Must be able to take clients through design development requirements, and manage their requirements & expectations.
  • Experience in managing projects budgets & variations
Profitability Initiatives:
  • Develop initiatives and strategies that lead to cost savings and improve JLL profitability.
  • Identify ways to improve organic growth in the accounts by taking on more services.
Cost saving/value Initiatives:
  • Develop initiatives that will reduce client operating costs.
  • Identify an area where technology can be used to create greater efficiency and improve the way data is to be managed and analyzed.
  • Drive new initiatives/technology to ensure the client is kept updated on the improve the site operation.
Customer Service / Client Relationships:
  • Ensure service response times are established on all accounts. Analyse client service request trends and provide suggestions for improvement.
  • Ensure feedback from client sessions is documented and actioned to the satisfaction of the end user.
  • Proactively develop and manage client/business unit relationships ensuring that the expected service levels are achieved across the region.
  • Lead by example and groom the team in achieving maximum client satisfaction level.
Reporting:
  • Ensure the monthly reports and quarterly Business reviews are completed and submitted as per the contractual agreement.
  • Ensure the formats of each report are agreed upon and in compliance.
  • Trends are tracked, and analyzed and areas of improvement are properly addressed.
Finance Report:
  • Review monthly financial reports including the preparation of accruals and variance analysis with FMs.
  • Ensure every account has a fully developed financial tracking and invoicing system.
  • Ensure there is a proper tracker to track client invoices and payments and vendor payment is compiled in accordance with the contract.
  • Accountable for the Account Managers and Site Leads to be trained in budget management for their accounts.
Training:
  • Ensure the team is well-trained in all facilities' policies, procedures, and systems. Work closely with the JLL senior management to devise new and innovative methods of learning built around skill development, leadership, and succession planning
  • Assign buddies for new team members to ensure teamwork, consistency & rationalization of the team
KEY PERFORMANCE MEASURES
  • Refer to the Individual Performance Agreement (IPMP) for Key Performance Measures.
  • Ensure the KPI Targets for the Account are met

COMPETENCIES

  • Interpersonal skills with a strong client focus.
  • Team Leader with line management skills and the ability to delegate Technical comprehension and experience with performance-based service contracts and vendor management
  • Knowledge of occupational safety requirement
  • Strong budget management and financial analysis skills Demonstrated initiative
  • Excellent written and oral communication skills.
  • Strong analytical skills.
Tell employers what skills you have

Management Skills
Budgets
Budget Management
Property Management
Business Continuity
Financial Management
Technical Management
Invoicing
Energy Management
Project Management
Financial Analysis
Budgeting
Team Leader
Facilities Management
EHS

  • Director, Group Finance

    2 weeks ago

    Singapore SingHealth Group Full time

    Singapore Health Services Pte Ltd**Director, Group Finance**: - Job Category: Administration- Posting Date: 25 Sep 2024You also be responsible for leading the implementation of the new S/4HANA FIMM system which includes the fund and grant management modules as well as billing and allocation modules in the new payroll system. You will work closely with MOH...

  • Group Account Director

    2 weeks ago

    Singapore WUNDERMAN THOMPSON SINGAPORE PTE. LTD. Full time

    At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience. The Group Account Director is responsible for identifying and qualifying new revenue...

  • Assistant Director, Group Finance

    1 week ago

    Singapore SingHealth Group Full time

    Singapore Health Services Pte Ltd **Assistant Director, Group Finance**: - Job Category: Administration - Posting Date: 14 Apr 2025 Reporting to the Deputy Group Chief Financial Officer (Shared Services) and Chief Financial Officer (Finance Shared Services), you will be responsible for managing SingHealth Cluster's Finance and Payroll functions. Your key...

  • Group Financial Director

    7 days ago

    Singapore This is an IT support group Full time

    Job OverviewWe are seeking a highly experienced Group Financial Director to lead our finance team. The ideal candidate will have strong leadership skills and the ability to guide the team towards achieving financial goals.The successful candidate will be responsible for:Providing leadership and direction to the finance teamDeveloping financial management...

  • Group Account Director

    2 weeks ago

    Singapore BAND PTE. LTD. Full time

    **B2B GROUP ACCOUNT DIRECTOR - JD** **Job Title: B2B Group Account Director** **We are a collective of thinkers dedicated to driving feeling via creative and precision through the true orchestration of media, data and technological power.** B2B marketing is undergoing a fundamental transformation. Today’s buyers and influencers expect a consumer-like...

  • Group Account Director

    2 weeks ago

    Singapore ELMWOOD BRAND CONSULTING PTE. LTD. Full time

    **GROUP ACCOUNT DIRECTOR**: **Company Profile**: Elmwood has merged with H&M and a new global design agency model unveiled, combining expertise in creating distinctive, dynamic brands within MSQ’s digital content and distribution infrastructure. As an agency our goal is to be an invaluable agency partner to our clients and help them grow their brands...

  • Group Account Director

    2 weeks ago

    Singapore Octagon Full time

    Singapore Requisition ID: 12266 **About Octagon**: We are Octagon. A global agency in sports, entertainment, and culture. We strike deals. Set the pace. We’re playmakers. A group of creative thinkers and energetic doers inspiring and helping brands and talent to step up and stand out. Octagon is the world’s largest creative marketing and sponsorship...

  • Group Account Director

    4 weeks ago

    Singapore PUBLICIS SINGAPORE Full time

    Roles & ResponsibilitiesExpectations of a Business Director/Group Account Director● Manages a portfolio of global brands and different global workstreams (you will be supported by a team).● Hold strategic conversation with senior clients, define key priorities for the account to support growth agenda● Along with Creative Directors and Strategic...

  • Group Accountant

    2 weeks ago

    Singapore ACCURON TECHNOLOGIES LIMITED Full time

    Reporting to the Finance Director, you will be the key pillar for consolidated accounts for management and statutory reporting. **Responsibilities**: - Timely preparation of accurate monthly consolidation and commentaries for management reporting in compliance with Singapore Financial Reporting Standards (International) and group policies; - Prepare and...

  • Group Account Director

    2 weeks ago

    Singapore OLIVER - SEAPAC Full time

    **Job Title**: Group Account Director **Location**: Singapore **A LITTLE BIT ABOUT THE ROLE**: Working in true collaboration with our client the Group Account Director will be the client's partner to bounce things around with and to own the relationship, and they are the agency leader to be responsible for projects, the team resource required and the work...

  • Group Account Director

    2 weeks ago

    Singapore ELMWOOD BRAND CONSULTING PTE. LTD. Full time

    **Company Profile** Elmwood Design Consultancy is a leading global design agency renowned for creating impactful and innovative brand experiences. With a rich history of design excellence, we are committed to pushing the boundaries of creativity and design to deliver outstanding results for our clients. As an agency, our goal is to be an invaluable agency...

  • Finance Director

    1 week ago

    Singapore Aurex Group Full time

    -Aurex Group Singapore Posted 7 hours ago Permanent - We are partnering with a real estate firm in search for a Finance Director due to expansion.- Reporting to the CEO, the Finance Director will lead a team and direct financial planning and strategy across the group.- Analyzing and reporting on financial performance. - Overseeing audit and tax functions. -...

  • Group Accountant

    2 weeks ago

    Singapore P5 DESIGN VENTURES PTE. LTD. Full time

    This role encompasses the whole spectrum of financial reporting and compliance to SGX listing rules. The incumbent will be managing the following areas 1. Preparing monthly management reports. 2. Preparing SGX listing reporting requirements. 3. Presentation of quarterly financial reports to the Board. 4. Managing project budget for each job are met. 5....

  • Group Finance Director

    4 days ago

    Singapore UNABIZ HOLDINGS PTE. LTD. Full time

    UnaBiz is looking for Group Finance Director for its group operations. As a key stakeholder of the company, you are responsible for leading the group's financial strategy and decision-making process. This includes but not limited to preparing and presenting financial reports, overseeing budgeting and forecasting, developing and implementing financial...

  • Business Director

    2 days ago

    Singapore Leo Burnett Full time

    **Company Description**: Leo Burnett is part of Publicis Communications, a collective of the most passionate, purposeful, and progressive creative agencies in Singapore and Asia. At Leo Burnett Singapore, we believe that our Humankind philosophy allows our creativity to transform human behavior. We believe in effecting positive change through creativity,...

  • Account Manager/ Director

    2 weeks ago

    Singapore Morgan Philips Group Full time

    About Our Client Morgan Philips Group Malaysia is exclusively hiring for a globally recognized Top 3 (by revenue and market share) Tech-enabled Creative Agency based in Europe. They have experienced tremendous success in FY23 and are expanding the team of Account Managers/ Directors in their KL office. Clients are Fortunes 500 MNCs across various industries...

  • Accountant / Group Accountant

    6 days ago

    Central Singapore TOYOPOWER GLOBAL PTE. LTD. Full time

    **Location** - Singapore, Central Singapore**Job Type** - Full Time**Salary** - $3,500 - $5,500 Per Month**Date Posted** - 1 day agoAdditional Details **Job ID** - 116995**Job Views** - 3Roles & Responsibilities **Position** Accountant/Group Accountant **Report to** Group Finance Manager **Location** Sin Ming Lane **Job Highlights** - 5 days working...

  • Group Accountant

    1 week ago

    Singapore SIR STAMFORD RAFFLES GROUP PTE. LTD. Full time

    **SIR STAMFORD RAFFLES GROUP** Tracing its roots back to 1983, Sir Stamford Raffles Group is a Singapore-headquartered boutique property developer with a singular goal of creating and unlocking exceptional value from opportunity-rich frontier markets of Southeast Asia. Developing a large integrated residential, commercial, education and healthcare...

  • Group Account Director, Industrial

    2 weeks ago

    Singapore JLL Full time

    JLL supports the Whole You, personally and professionally. Group Account Director, Industrial DUTIES AND RESPONSIBILITIES The position requires the lead to develop short and long-term strategies for every account and alignment with Group Account Executive Strategy. Ensure the Account Managers develop Account Plan for their respective Accounts and meets all...

  • Group Account Director

    7 days ago

    Singapore JLL Full time

    JLL supports the Whole You, personally and professionally. Group Account Director (Industrial) Work Dynamics DUTIES AND RESPONSIBILITIES The position requires the lead to develop short and long-term strategies for every account and alignment with Group Account Executive Strategy Must ensure the Account Managers develop Account Plan for their respective...