Group Account Director

**B2B GROUP ACCOUNT DIRECTOR - JD**

**Job Title: B2B Group Account Director**

**We are a collective of thinkers dedicated to driving feeling via creative and precision through the true orchestration of media, data and technological power.**

B2B marketing is undergoing a fundamental transformation. Today’s buyers and influencers expect a consumer-like experience. Personal, relevant, convenient, and more valuable than ever before — all delivered at the right time and on the platform and channel of their choice. Their expectations are non-negotiable and, for most businesses, impossible to meet. Humanly relevant creative and content sits at the core of this.

As part of Merkle B2B we believe that the future of experiences is personal, informed by data, powered by technology, and delivered through creativity. We make advertising more addressable, make customer experiences more personal, facilitate world-class commerce experiences, and help clients build customer loyalty.

Merkle B2B is uniquely positioned to help marketers to not only survive but also to win. To redefine the relationship brands have with customers. To architect experiences that surprise and delight. That educate and entertain. That enrich and inspire.

Currently we are looking for an account director to join our growing Singapore team. If you think account management is your calling, at gyro, you will find a breadth of learning opportunities both in terms of the type of work (from campaigns to creating new user experiences to production) and a senior management team that is committed to helping you build the right foundations towards career longevity through training and mentoring

Your duties will include the responsibilities of an Group Account Director as set out in the job description, including;
- Regular face time with the client, resulting in depth relationships and proven opportunities that have been spotted. The main point of contact for operational issues and concerns, with the proven trust of your client.
- Acts as a client partner or consultant who can identify client business challenges and bring to bear the best capabilities of the broader Dentsu network
- Is a committed, responsible and confident leader of projects, who can work both independently and as part of the wider team
- Provides hands on support and guidance for more junior members of the account management team in the production of campaigns, sharing expertise and knowledge to ensure work is completed accurately and exceeds client expectations.
- Maximizes margins achieved from every project, ensuring forecasts are always met in the agreed time period, while ensuring client needs are exceeded.
- Responsible for forecasting and delivering targeted income across the team with proven examples of setting and delivering growth objectives, with the ability to identify and fill gaps.
- Always provides the high standard of service to the client that meets and exceeds client expectations
- Leads client planning and strategy sessions and expected to contribute materials and support with client co-ordination.
- Liaising with, and acting as the link between the client, third parties and agency by maintaining regular contact, ensuring communications flow effectively and client objectives are met
- Ensuring all projects are delivered on brand, meet the brief and are the best agency standard possible
- Presenting alongside agency colleagues, in particular Strategy, Media, Technology, and Creative teams, campaign/project concepts and budgets to the client
- Building strong internal relationships across each department to ensure a good working environment between all departments

**Desired Skills and Experience**
- Previous B2B marketing experience
- über-organised and detail-oriented individual
- A confident manager with a safe-pair of hands for both the agency and clients
- Strong relationship management, leadership, and teamwork skills
- Strong time management skills with an ability to prioritise
- Ability to think quickly, solve problems and offer solutions
- Excellent facilitator and highly pro-active
- Minimum 12 years of working experience preferably within a digital agency/client environment
- Bachelor’s degree (BA/BS) from an accredited college or university; PMP Certification is a plus.
- Background in media, web and digital marketing strategy and managing digital projects including website and platform builds, UX/UI, automation, digital assets creation, paid media campaigns

**General Competencies**

At gyro, there is no Creative Apartheid, no space for divas. Humble and open minds comfortable with collaboration are welcome, big egos are not. Attitude is as key a hiring criteria as experience and competency is for us.
- Curious and a self-starter
- Collaborative and comfortable working in a matrix environment
- Strong accountability and responsibility with integrity and trust
- Motivation to maintain and improve deliverable standards
- Willingness to listen to feedba