Relocation Consultant

2 weeks ago


Singapore SANTA FE RELOCATION SERVICES (S) PTE. LTD. Full time
Roles & Responsibilities

DUTIES & RESPONSIBILITIES:

  • Surveyor and Sales for International and Domestic household goods and office moves
  • Estimating of volume and weight of shipments.
  • Costing and Calculation of Origin, Freight & Destination Charges. (Costing Sheets)
  • Interact with prospective destination agents within or outside the Santa Fe Group.
  • Preparation and Sending of Quotation.
  • Updating of opportunity records on Salesforce to ensure correct sales and moving data is captured.
  • Follow up once quotation is issued to ensure the business is booked.
  • Issue Work Order (Job instructions) to Operation/Warehouse/Traffic/CSE when job is booked.
  • Other primary functions to would be to enlarge the clientele base.
  • Review, discuss and improve sales pipelines and close win ratios on weekly basis through Salesforce reports and dashboards, as well in Group or One-on-One Sales Meetings with line manager.
  • Cooperate with your fellow sales team members by providing information on their respective clients as available.
  • Build good rapport with Agents outside Santa Fe group to grow Santa Fe's overall agent business
  • Onsite visits for booked jobs as and when required, to further cement reputation of Santa Fe as a premium relocation provider.
  • Assist customer service department and accounts receivable department in collection of invoiced funds as and when required.
  • Attend to any duty and assume any responsibility as directed as and when required by management

Meetings:

  • Attend Pipeline Meetings (either Group Calls or One-on-One Meetings with line manager)
  • Weekly / Monthly operations meetings as and when required
  • Monthly Townhalls
Tell employers what skills you have

Pipelines
Cement
Architects
Surveying
WebMethods
Weight
Freight
EAI
SOA
Customer Satisfaction
Team Player
Customer Service
Pricing
WSDL
Cost Control
Able To Work Independently
Work Order
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