Employment Bridging and Employer Engagement Manager

Roles & Responsibilities

Role:

This role shall also work closely with Monitoring & Evaluation manager to review and refine implementation plans based on feedback and alignment with organisation goals. Experience working with NGOs is highly desired.

Responsibilities

Employer Engagement

• Expand and grow the employer partners base including outreach, participating in relevant industry talks, onboarding and sensitising of employers, in line with the organisation goals. This includes working closely with Programs and Operation, and Monitoring & Evaluation team to understand the demographics, needs and potential of clients and developing strategy in engaging employer partners from relevant industries.
• Lead advocacy efforts in DEI, living wage, Core & Stable Scheduling, career progression, empathetic work environment, job redesign and any other key directions according to organisation goals with employer partners.
• Manage relationships with key employer partners including providing timely and relevant support for their hires, conflict management, building long-term partnerships etc.
• Monitor and keep abreast of changes in employment landscape including understanding growth and sunset sectors/job roles, regulatory requirements, government schemes etc.
• Plan and execute annual Employer Awards event, job fair if required.
• Lead the participation in national job fairs and other outreach activities.

Employment Bridging

• Develop and lead the execution of career coaching efforts for clients accordingly to organisation goal and refine the scope where necessary for new addressable clients base.
• Develop, refine, drive and grow Train-and-Place efforts to support the bridging efforts in growth industries that are accessible to clients.
• Drive employment bridging efforts with the team to ensure that clients are well supported and followed through, including aspects of case management and providing additional support where necessary and working with other departments, social workers or befrienders to provide necessary support.
• Manage the end-to-end process of employment bridging to ensure efficiency and the meeting of clients' needs from career coaching, preparing of resumes, interview, placement, retention, negotiation, mediation and conflict management.
• Oversee and manage post-employment support with the team and takes charge of conflict management between employers and candidates employed where necessary.

Social Mobility

• Work closely with Program Development and Incubator team in setting up SOPs for Social Mobility schemes and ensuring proper execution.
• Oversee, manage and drive the team's success for social mobility schemes, providing insights for pilot schemes.
• Manage and approve any outgoing expenses for client-related training, financial support etc, ensuring timely and accurate disbursements.

People Management & Operations

• Responsible for the team's growth and performance, building capabilities in Employer Engagement, Employment Bridging and Social Mobility programs. Manage team's expense budget and identify any potential significant deviations to the Executive Director.
• Oversee the performance reviews, training and upskilling of existing staff within the team in order that they would be able to fulfil their roles outlined in their job descriptions.
• Responsible for reporting including funded projects reporting. Analyse data provided by Monitoring & Evaluation to refine and pivot existing work to meet changing needs. Support Executive Director in reporting to Program and Impact Committee (Board sub-committee) where necessary.
• Highlight new or changing operational needs that require manpower, budgetary and strategic provisions to Executive Director.
• Support funder management as required by Fundraising team
• Establish good working relationships and collaborative arrangements with the team internally and relevant external stakeholders to help achieve the goals of the organization

Person Specification

• A degree in Human Resources, Social Sciences, or related Discipline
• 5 years of experience in talent acquisition, search business, career coaching, event management.
• Some people management experience
• Passionate about foraying into Social Service Sector.

Tell employers what skills you have

Negotiation
Higher Education
Program Development
Talent Development
Sustainable Development
Mobility
Social Sciences
Mediation
Emotional Intelligence
Career Coaching
Conflict Management
Case Management
Outplacement
People Management Experience
NGOs
People Management

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