Hotel Guest Service Officer

Before submitting your resume, kindly take note to include the following information or it will not be considered: - Current and expected salary (please separate base salary from any allowances/ bonuses/ etc.) - Relevant experience and references (if available) **The Sultan Hotel** **Front Office Guest Service Officer (Full Time)** - 5-day work week,...

Before submitting your resume, kindly take note to include the following information or it will not be considered: Current and expected salary (please separate base salary from any allowances/ bonuses/ etc.) Relevant experience and references (if available)The Sultan HotelFront Office Guest Service Officer (Full Time) 5-day work week, including rotating...

Hotel Operations Manager Job Description">This role oversees the day-to-day functions of a hotel, ensuring smooth operations across all departments and striving for high levels of guest satisfaction. A Hotel Operations Manager plays a crucial part in maintaining efficient systems and processes that ensure seamless delivery of services to guests.">Guest...

**The Sultan Heritage Hotel** **Front Office Guest Service Officer (Part-Time)** - Minimum 3 x 8-hour shifts per week (mix of weekend and weekdays) - Rotating shifts: 07:00 - 15:00, 15:00 - 23:00, 23:00 - 07:00 - S$8.50 per hour - After successful completion of 3-months probation, additional S$60.00 meal allowance per month - Suitable for part-time students...

**Job Highlights**: - Positive Working Environment - Fixed Allowances - AWS + Quarterly Performance Incentive Bonus - Career Growth **Guest Service Officer Job Description**: A Guest Service Officer is a professional responsible for providing efficient and courteous guest service. Serving as the initial point of contact, they play a vital role in creating...

Always greet guests in a friendly and professional manner according to Hotel standards - Engage each guest as a unique individual and listen attentively to their requests - Perform accurate check-in s and check-outs of guests daily - Answer the telephone in a timely and professional manner - Make reservations over the phone and in person - Run daily reports...

1. PRIMARY OBJECTIVES 1.1 To perform check in and check out guests according to hotel procedures and ensure all guests’ accounts are correct and settled upon check out. 1.2 To attend to all guests’ enquiries and complaints and to ensure guests’ satisfaction. 1.3 To be smart and tidy in personal appearance. 1.4 To greet and welcome all guests’...

Job Responsibilities: - Greet and welcome guests to the hotel in a professional and friendly manner. - Process guest check-ins and check-outs in an efficient and accurate manner. - Respond to guest inquiries and complaints in a prompt and courteous manner, resolving issues to the guest's satisfaction. - Accurately input guest information, reservation...

Roles & ResponsibilitiesThe Guest Service Officer orientate and give assistance to guests, as well as providing necessary information. S/he reports directly to the Chef Concierge.Primary Responsibilities:Welcoming guests upon their arrival at the hotel and assist them in handling their luggage and directing them to the front office reception for check-in. ...

**Job Description**: - Perform check in, check out and room change procedures and ensure all data are entered into the hotel systems. - Provide all guest with accurate and in-depth information upon their request; good knowledge of products, services, pricing, special promotional offers and special events - Attend to guest’s complaints, enquiries and...