Hotel Guest Service Officer

7 hours ago


Singapore THE SULTAN HOTEL PTE. LTD. Full time

Before submitting your resume, kindly take note to include the following information or it will not be considered: Current and expected salary (please separate base salary from any allowances/ bonuses/ etc.) Relevant experience and references (if available)The Sultan HotelFront Office Guest Service Officer (Full Time) 5-day work week, including rotating weekends and public holidays (off days for public holidays will be provided in lieu) Rotating 8-hour shiftsResponsibilities Registering all hotel guests and maintaining accurate cashier shifts Communicating and assisting hotel guests with all requests and needs Communicating with different departments to service guest requests Ensuring smooth running of front desk operations during shift Ensuring smooth transition between front office shifts Abidance by Standard Operation Procedures (SOPs) Maintaining and improving all aspects of hotel guest relations Maintaining the integrity of the hotel’s imageJob BenefitsFULL TIME (upon confirmation) Competitive base salary Monthly meal allowance Profit-sharing scheme eligibility ($100 - $500 per month) Medical allowance Paid Annual Leave from 10 days Friendly and warm work environmentApplicant Requirements An excellent command of the English language is a must Applicants must be willing to work public holidays and weekends (with off days provided in lieu for public holidays) Applicant should be disciplined, service and people-oriented, and be comfortable interacting with an international clientele

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