Service Desk Analyst at Gombak, Up to 3,600

**IT Service Desk Analyst - European Private Bank - APAC Opportunity - Dynamic Team Our client is a global private bank with a strong presence in the Asian markets. They are currently looking for an IT Service Desk Analyst to join their dynamic Team. Your main responsibilities are to log all relevant incident request and provide lines of investigations and...

As a Service Desk Analyst, you will be responsible for providing first-class technical support to our internal customers. Your key responsibilities will include:Provide timely and effective technical support via phone, email, and webchat, managing the end-to-end customer experience with empathy and professionalism.Perform first and 1.5-level troubleshooting...

Job Description Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level Maintain ownership of cases and follow-up on reported issues until closure and gather...

Join to apply for the Service Desk Analyst role at Michael Page . Benefits include: Cross-Functional Collaboration Opportunities Potential Career Growth and Development About Our Client The hiring organisation is a medium-sized insurance provider known for leveraging technology to deliver innovative solutions. Their technology department focuses...

Roles & ResponsibilitiesCross-Functional Collaboration Opportunities Potential Career Growth and DevelopmentAbout Our ClientThe hiring organisation is a medium-sized insurance provider known for leveraging technology to deliver innovative solutions. Their technology department is focused on providing robust and efficient IT support to ensure seamless...

Singapore, Singapore Contract Entry Level **Job Function**: **Industries**: **Contact Recruiter**: Michelle Lu -ITCS 10654 **Overview**: We are currently looking for Service Desk Analyst to join our team in Singapore providing Level 1 Technical helpdesk support via voice call, supporting our client based in US. **Responsibilities**: - Provide Service...

**JOB PURPOSE** Ensure that Acuutech delivers an effective and efficient service, ensures customer problems and issues are resolved promptly and in a timely manner to enable client satisfaction. To conduct remote support ensuring a professional image is always conveyed. Develop and maintain a relationship with every client to maximise future revenue...

**Allen & Overy** Allen & Overy is a leading global law firm operating in over thirty countries. By turning our insight, technology and talent into ground-breaking solutions, we’ve earned a place at the forefront of our industry. Our lawyers are leaders in their field - and the same goes for our support teams. Ambitious, driven and open to fresh...

Roles & ResponsibilitiesJob Description:Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level Maintain ownership of cases and follow-up on reported issues...

Perm, Hybrid Work Arrangement At least 2-3 years of IT Helpdesk/Service Desk experience and at least 6 months experience within a professional services environment (legal, accounting, consulting, or similar). Strong troubleshooting skills with knowledge of laptops, mobiles, and core applications. Familiarity with Microsoft Office 365 products is...