
Service Desk Analyst
16 hours ago
Join to apply for the Service Desk Analyst role at Michael Page . Benefits include: Cross-Functional Collaboration Opportunities Potential Career Growth and Development About Our Client The hiring organisation is a medium-sized insurance provider known for leveraging technology to deliver innovative solutions. Their technology department focuses on providing robust and efficient IT support to ensure seamless operations. Job Description Respond promptly to IT support requests from internal users via phone, email, or ticketing system. Diagnose and troubleshoot hardware, software, and network-related issues. Escalate unresolved issues to the appropriate teams when necessary. Maintain detailed records of user interactions and resolutions in the ticketing system. Provide guidance and advice to users on best practices and IT policies. Support the setup, configuration, and maintenance of end-user devices and applications. Assist in creating and updating technical documentation for internal use. Contribute to continuous improvement initiatives within the technology department. The Successful Applicant A successful Service Desk Analyst should have: A strong understanding of IT systems, including hardware, software, and networks. Experience working in a customer-focused IT support role, ideally within the insurance industry or similar sectors. Familiarity with IT ticketing systems and troubleshooting tools. Excellent communication and interpersonal skills. A proactive approach to problem-solving and the ability to work independently. A commitment to delivering high-quality support and user satisfaction. What's on Offer Temporary position offering valuable experience within the insurance technology sector. Opportunity to work with a supportive and professional team. Gain exposure to innovative IT systems and processes. If you are a motivated Service Desk Analyst looking to enhance your skills within the insurance industry, we encourage you to apply todayContact: Meenal Sharma (Lic No: R / EA no: 18C9065)Quote job ref: JN- Michael Page International Pte Limited, company number N, operates under EA Licence Numbers 18S9099 and 18C9065. Industries IT Services and IT Consulting, Computer and Network Security, Software Development #J-18808-Ljbffr
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Workplace Service Desk Analyst
4 days ago
Singapore Givaudan Full timeJoin to apply for the Workplace Service Desk Analyst role at Givaudan 1 month ago Be among the first 25 applicants Join to apply for the Workplace Service Desk Analyst role at Givaudan Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations,...
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Service Desk Analyst
2 weeks ago
Singapore ITCS Group Full timeSingapore, Singapore Contract Entry Level **Job Function**: **Industries**: **Contact Recruiter**: Michelle Lu -ITCS 10654 **Overview**: We are currently looking for Service Desk Analyst to join our team in Singapore providing Level 1 Technical helpdesk support via voice call, supporting our client based in US. **Responsibilities**: - Provide Service...
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Service Desk Analyst
2 weeks ago
Singapore ACHIEVE TECHNOLOGY ASIA PACIFIC PTE LTD Full time $40,000 - $60,000 per yearAs a Service Desk Analyst, you will be responsible for providing first-class technical support to our internal customers. Your key responsibilities will include:Provide timely and effective technical support via phone, email, and webchat, managing the end-to-end customer experience with empathy and professionalism.Perform first and 1.5-level troubleshooting...
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IT Service Desk Analyst
2 weeks ago
Singapore TRITON AI PTE. LTD. Full time $60,000 - $80,000 per yearPerm, Hybrid Work ArrangementAt least 2-3 years of IT Helpdesk/Service Desk experience and at least 6 months experience within a professional services environment (legal, accounting, consulting, or similar).Strong troubleshooting skills with knowledge of laptops, mobiles, and core applications.Familiarity with Microsoft Office 365 products is essential.We...
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Service Desk Analyst
2 weeks ago
Singapore Allen & Overy Full time**Allen & Overy** Allen & Overy is a leading global law firm operating in over thirty countries. By turning our insight, technology and talent into ground-breaking solutions, we’ve earned a place at the forefront of our industry. Our lawyers are leaders in their field - and the same goes for our support teams. Ambitious, driven and open to fresh...
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IT Service Desk Analyst
2 weeks ago
Singapore PERCEPT SOLUTIONS PTE. LTD. Full timeJob Description Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level Maintain ownership of cases and follow-up on reported issues until closure and gather...
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Service Desk Analyst
10 hours ago
Singapore Allen & Overy Full timeAllen & Overy is a leading global law firm operating in over thirty countries. We work on some of the most challenging and important deals and have built a reputation for delivering exceptional legal solutions that help our clients grow, innovate and thrive. The legal industry is changing, and we're committed to leading that change, putting our people first,...
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Service Desk Analyst
2 weeks ago
Singapore ACUUTECH PTE. LTD. Full time**JOB PURPOSE** Ensure that Acuutech delivers an effective and efficient service, ensures customer problems and issues are resolved promptly and in a timely manner to enable client satisfaction. To conduct remote support ensuring a professional image is always conveyed. Develop and maintain a relationship with every client to maximise future revenue...
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Senior Data Scientist
6 days ago
Singapore The Trade Desk Full timeJoin to apply for the Senior Data Scientist role at The Trade Desk 2 days ago Be among the first 25 applicants Join to apply for the Senior Data Scientist role at The Trade Desk Get AI-powered advice on this job and more exclusive features. WHO WE ARE LOOKING FOR:At The Trade Desk, the Data Science team is responsible for transforming our hundreds of...
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L2 Service Desk Analyst
10 hours ago
Singapore Product and Technology Full time**Job no**: 521741 **Brand**: Product and Technology **Work type**: Full time **Location**: Singapore **Categories**: Information & Technology FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and...