Head of Training Administration
6 days ago
Company's Profile:
Our client is a Business Managed Services provider in Singapore with a proven track record of providing excellent service to their esteemed clients across public, private, and people sectors. Offering a wide range of services, from finance and payroll to HR and customer care, they specialise in helping businesses transform and streamline their operations. They are seeking a Head of Training Administration & Operations to join their team and contribute to their ongoing success.
Location: Braddell until Dec 2025, Ang Mo Kio from 2026 onwards
Working hours: Monday – Friday, 8.30am - 6pm
Job Responsibilities:
- Function as the main Point-of-Contact between the team and client.
- Lead, manage and coordinate the successful performance and delivery of the scope of service.
- Ensures that the contractual Service Level Agreements (SLA) and Key Performance Indicators (KPI) are met.
- Oversee the strategic deployment of staff, where necessary, timely leadership support and commitment.
- Ensure the effective operation of the Training and Learning Management System (TLMS) and to resolve any technical related issues to the technical support team.
- Manage and ensure that any changes to the scope of work are discussed, documented and agreed.
- Review existing SOPs, Procedures, Documentations to enhance efficiency and effectiveness.
- Review and provide data and information for management reporting and to provide support for both internal and external audit as required.
Requirements:
- At least 3 - 4 years' work experience in training administration operations and process improvement
- Experience working with government agencies and knowledge of various training grants will be a strong advantage
- Strong leadership skills in leading and motivating a team to meet company objectives
- Excellent communication skills with internal and external stakeholders
Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.
Cassie Chan | R2197426
Talentsis Pte Ltd | EA No: 20C0312
Tell employers what skills you haveStaff Training
Learning and Development Framework Management
Process Improvement
HR training
Group Training
Training and Development
Learning and Development Strategy
Learning and Development
Training team
training administration
Human Resources
Training Plan
Learning and Development Programmes Management
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