Contact Centre/ Call Centre

FIDRe C Contact Centre SpecialistThe Financial Industry Disputes Resolution Centre (FIDRe C) is an independent and impartial Alternative Dispute Resolution institution. It is the premier centre specialising in the resolution of financial disputes between consumers and financial institutions. As the first point of contact with the public, the FIDRe C Contact...

FIDReC Contact Centre Specialist The Financial Industry Disputes Resolution Centre (FIDReC) is an independent and impartial Alternative Dispute Resolution institution. It is the premier centre specialising in the resolution of financial disputes between consumers and financial institutions. As the first point of contact with the public, the FIDReC Contact...

Roles & ResponsibilitiesFIDReC Contact Centre SpecialistThe Financial Industry Disputes Resolution Centre (FIDReC) is an independent and impartial Alternative Dispute Resolution institution. It is the premier centre specialising in the resolution of financial disputes between consumers and financial institutions. As the first point of contact with the...

Roles & ResponsibilitiesJob Description: Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct...

At TELE-CENTRE SERVICES PTE LTD, we are seeking a highly skilled Call Centre Training Professional to join our team. This exciting opportunity is ideal for individuals who possess exceptional training and coaching abilities.About the RoleThe Call Centre Training Professional will be responsible for conducting comprehensive training sessions for new staff...

Join TELE-CENTRE SERVICES PTE LTD, a leading provider of innovative solutions in the customer service industry. We are seeking an experienced Call Centre Trainer to join our team!About UsWe pride ourselves on delivering exceptional service excellence and strive to be the best in the business. Our company is built on strong values and a commitment to...

Roles & ResponsibilitiesJob Title: Call Centre/Contact Centre RepresentativeJob Description & Requirements 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely...

Up to $6.5 K per month + 1 month PB Contact Centre Manager (Government Project) Chai Chee Mon to Friday (8.30am to 6pm) Based in Singapore, we are a holistic talent solutions company and subsidiary of TDCX, with an extensive network of recruitment experts in over a dozen industries. Our team has a collective experience of over a decade when it comes to...

Roles & ResponsibilitiesJob Title: Customer Service AgentJob Description & Requirements 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure...

Roles & ResponsibilitiesTerra is a dynamic company with a strong presence across the Asia Pacific region, specialising in innovative communication solutions and services driven by AI technologies. Our comprehensive portfolio includes both hardware and software products, along with tailored services that empower our clients and partners to maintain a...

Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives. In addition to a comprehensive suite of insurance...

About the RoleWe are seeking a highly skilled and experienced Contact Centre Systems Manager to join our team at United Overseas Bank Limited. As a key member of our Group Technology and Operations (GTO) department, you will be responsible for managing contact centre system requirements, overseeing system projects, and ensuring successful digital...

Roles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Will be Provided Office Hour / 5 Days Work Week (Able to work on weekend)Responsibilities Attend to enquiries via hotline or other channels eg emails Handle inbound and outbound calls, and sometimes email Proper recording of conversation with...

Company Overview">As a leading healthcare organization in Singapore, we are committed to providing high-quality services to our patients.Salary">We offer an attractive basic salary of SGD 3000 per month, plus additional allowances and benefits.Job Description">We are seeking a skilled and enthusiastic individual to join our contact centre team as a...

About the RoleWe are seeking a skilled Call Centre Officer to join our team at PERSOLKELLY SINGAPORE PTE. LTD. As a key member of our contact centre, you will be responsible for providing exceptional customer service and support to our clients.Job ResponsibilitiesHandle inbound calls from clients efficiently and effectively, addressing their queries and...

Job Title: Contact Centre Operations ManagerWe are seeking an experienced and skilled professional to fill the role of Contact Centre Operations Manager at Talentvis Singapore Pte. Ltd.About the Role:This is a leadership position responsible for overseeing the day-to-day operations of our contact centre, ensuring that we deliver exceptional customer service...

Role OverviewWe are seeking a skilled and experienced Dynamic Contact Centre Leader to drive operational excellence and team success in our dynamic contact centre environment.About the RoleCollaborate with the Operations Manager to oversee day-to-day operations, ensuring seamless delivery of services and achievement of business objectives.Develop and...

Roles & ResponsibilitiesJob Description & Requirements 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure proper documentation, notification,...

As part of Group Contact Centre, the Service Team Leader's key role is to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre services. Reporting to the Institution Lead, Group Contact Centre, you will: Job Responsibilities: Monitor performance real-time and manage resources / deploy manpower Prepare...

About the RoleWe are seeking a highly skilled and experienced individual to fill the position of Centre Director at PERTAPIS Education and Welfare Centre.As a key member of our team, you will be responsible for overseeing the overall operations of the Centre, ensuring the smooth delivery of services, and providing strategic direction to achieve our goals.The...